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Job Title: Senior Platform Engineer (Core Banking)

Location: BC AB or ON—Remote (Vancouver-based employees may be expected to come into the office at least once per week.)

Job ID: 78724

Overview:
As a Senior Platform Engineer for our Core Banking team, you are responsible for managing and optimizing our technology platforms, ensuring operational efficiency, and providing end-user support. Collaborating with cross-functional teams, you will integrate systems, analyze complex data sets, implement effective solutions, and drive continuous improvements to enhance overall functionality and user experience. This role supports the alignment of technology initiatives with business objectives and delivering outcomes.

What you will do:

• Analyze and interpret data from various sources to inform business decisions and strategy.
• Provide expert guidance on optimal solution design, ensuring adherence to industry best practices while maintaining the reliability and integrity of the core banking system.
• Own the technical solution and lead the end-to-end implementation of platform solutions, including setting nonfunctional requirements, technical solution design, and system configuration and testing to ensure successful deployment and alignment with business objectives.
• Production support for platform systems, proactively monitoring system performance, troubleshooting issues, and implementing timely resolutions to ensure continuous operational excellence and minimal downtime.
• Monitor platform performance and recommend improvements to enhance efficiency and effectiveness.
• Collaborate with different teams in ITS and other departments to ensure seamless integration of platforms and tools.
• Vendor Collaboration: Collaborate closely with external vendors to ensure the delivery of high-quality solutions, holding them accountable for meeting requirements and timelines while facilitating clear communication throughout the development process.
• Documentation: Maintain comprehensive documentation of implemented solutions, platform processes, procedures, and configurations.
• Compliance: Ensure compliance with company policies and industry regulations related to platform usage and data security.

What you must have:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum of 7 years in a technical role, specifically within a Canadian banking or credit union environment.
• Understanding of the Canadian banking and/or payments ecosystem, including the partner landscape.
• Expert knowledge of the Temenos product portfolio (T24/Transact R13 or higher), particularly in AA products and CAMB modules, including interfaces such as card management, clearings, bill payments, and tax reporting.
• Knowledge of end-of-day T24/Transact COB support and services management.
• Strong software development background with experience in Temenos L3 coding (Infobasic), build & deployment support, as well as scripting tools for automated operational deployment.
• Solid experience in multi-server environments and application/web server management like JBoss.
• Robust hands-on knowledge of the Temenos IRIS Framework, including API development, deployment, and publishing.
• Experience with the Transact SaaS model on Azure.
• Familiarity with the Integration Framework (IF) for events and flows, setup, and data event streaming.
• Strong analytical skills for day-to-day troubleshooting of both functional and non-functional issues, using diagnostic tools, debugging code, and analyzing logs and messages.
• Experience with using logging and monitoring tools such as Splunk and Grafana is a plus.
• Experience with Platform Framework, including TAFC and TAFJ setup, troubleshooting, log analysis, and code flow navigation.
• Understanding of DevOps principles, including tools such as Azure DevOps, Bitbucket, GIT.
• Understanding of RDBMS and good knowledge of MSSQL.
• Experience with both agile and waterfall delivery models.
• Willingness to work in a highly flexible environment with multiple competing priorities.
• Excellent documentation, communication and interpersonal skills and meticulous attention to detail.

You are:

• Customer-centric: You define and measure success through the eyes of your internal customers and anticipate, understand and respond to their evolving needs. Demonstrate strong follow-through and consistently keep commitments to members and the team.
• Results-oriented: You have a demonstrated ability to engage stakeholders in order to elicit requirements, analyze findings, generate appropriate solutions, and build deliverables, all while securing the team's commitment to these solutions.
• Technology savvy: You have education and/or experience supporting technology development/implementation efforts.
• Analytical: You seek to facilitate data-driven decision-making, including “rolling up your sleeves” to clarify requirements, research and ensure quality artifacts are consumable for the team.
• A problem solver: Your skills to diagnose challenges and issues, develop innovative business solutions, and assess risks and opportunities that may affect the business have been put to good use.
• Curious & innovative: You always do your research and analyze it to assess and recommend a course of action on industry, political and economic trends and to identify risks and opportunities that may impact the business unit and/or designated area.

Salary: $81,200 to $122,000 annually