Change Management jobs in Canada

Position Summary
Interior Health is hiring a permanent full-time Change Management Lead, HCMS who is passionate about making a difference in healthcare.

Location: This position is flexible within the British Columbia Region.

What we offer:

• An attractive remuneration package
• Excellent career prospects
• Employer paid training/education
• Employer paid vacation
• Employer paid insurance premiums
• Extended Health & Dental coverage
• Work-life balance
• May be eligible to contribute to MPP

Salary range for the position is $88,990 to $127,923. Interior Health establishes salaries within the minimum and maximum of the salary range based on consideration of the qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

Come join our team and see why we’re one of Canada’s Top 100 Employers! Explore our extensive benefits, career growth opportunities, and lifestyle in one of the most beautiful and diverse regions of Canada. Ready to love where you live and work? Join our team today!

How will you create an impact:
The Change Management Lead plays a key role in ensuring the HCMS project meets the strategic outcomes by focusing on the people side of change to increase employee adoption and usage. This role will support various workstreams, such as payroll or recruitment, impacted by this organizational wide implementation. This project will affect business processes, systems, job roles, organizational structures, as well as require shifts in mindset, critical behaviors, relationship structures and culture.

The Change Management Lead works directly with Senior Leadership to help them be active and visible change sponsor(s). This role directly supports all levels of leaders, coaching and guiding them as they navigate the change and transition with their direct reports. The Lead role is an integral part of assigned project teams, integrating Interior Health and the provincial program change management models and activities into the project plans. The Change Management Lead fosters the development of interested parties, multi-sectoral groups that work collaboratively to identify and take action on priority issues and initiatives within their communities.

Travel may be a requirement of this position.

In alignment with IH’s Occupational Health & Safety Program, employees shall adhere to all Occupational Health and Safety policies and procedures at all times and attend all required training. Employees are responsible to report any identified hazards, unsafe conditions or incidents to your manager or supervisor immediately.

What will you work on:

• In collaboration with key leaders, interested parties, and corporate services, coordinates and facilitates change management processes, in accordance with Interior Health's values and leadership accountabilities.
• Develops and implements change management activities in line with Interior Health’s Change Management methodology and the provincial program strategies in all projects and initiatives (e.g. support purpose, objective and metric setting, conduct impact and readiness assessments, create and implement change management strategy, develop and execute sponsorship, engagement, communication, training and sustainment plans, and proactively identify risks and take mitigating and corrective actions).
• Understands project management methodologies (e.g. developing project charters, work breakdown structures, schedules and work plans, engagement plans, monitoring and reporting activities), and works collaboratively with project team/project lead(s) to integrate change management and project management activities.
• Designs and delivers tailored communication plans that promote awareness and understanding of the HCMS implementation, ensuring clear, consistent, and effective messaging to all levels of the organization.
• In collaboration with HCMS Leadership, engages partners through a collaborative approach to planning, implementing and sustaining change initiatives. Works with all key internal groups, such as recruitment, clinical managers, learning, payroll, and other partners as needed throughout the project lifecycle.
• Consults, coaches, supports, and engages project teams, design teams, executives, and managers to support capacity-building regarding change leadership.
• Supports project/program governance creation and/or organizational design and a definition of roles and responsibilities in support of change management activities and organizational readiness.
• Creates and conducts various change management assessments for planning and strategy purposes, determining organizational and individual readiness, and addressing emergent issues.
• Provides leadership, facilitation, coordination, and change support as required to organizational committees and planning and working groups.
• Facilitates learning and delivers education sessions aligned with successful management and integration of change.
• Provides information, reports, plans, analyses, and recommendations to the Manager, Project Change & Training and/or program manager as required during the decision-making process.
• Defines and measures success metrics and monitors change progress.
• Supports a culture that embraces continuous quality improvement, psychological safety and change leadership to achieve improvements in health outcomes.
• Performs other related duties as assigned.

Interior Health strives to create an environment where you enjoy the work you do, the place where you work, and the people around you. Together, we create great workplaces. Apply today!

Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the BC Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).

Qualifications
Education, Training and Experience

• A Master’s degree in Health or Business Administration, Leadership, or Organizational Development or a related field.
• Minimum five (5) years experience in change management, ideally with a focus on HCMS or large scale technology implementations.
• Strong understanding of Human Capital Management Systems, HR processes, and related technologies.
• Or an equivalent combination of education, training, and experience.

Skills and Abilities

• Demonstrated ability to think critically, conceptualize issues, and systemically address them.
• Excellent interpersonal skills, capable of providing leadership to a team and collaborating with a variety of interested parties at all levels of leadership across a complex system.
• Strong teamwork skills; skilled at building healthy working relationships in all areas of work and able to balance client consultation with core team assignments. Support peers and community of practice colleagues across the system.
• Proven ability to create and implement change management strategies and plans that maximize employee adoption and usage and support responses to change.
• Demonstrated expertise in facilitation, consensus building, networking, and liaising between multiple partners.
• Experience and knowledge of change management principles, methodologies, and tools. Knowledge of current theories and practices of change management is a strong asset.
• Exceptional communication skills, both written and verbal, coupled with the ability to write or edit high quality business documents (e.g. master project plans, risk management plans, communication plans, progress reports, etc.).
• Ability to demonstrate and speak to the value of change management, including the benefits to overall project health and best outcomes for clients.
• Understanding or experience with project management tools, methodologies, and templates to effectively plan, prioritize, and manage projects in a set timeline, and to track and report progress. Ability to integrate change management plans with project plans.
• Experience leading and facilitating large-scale change technology or business process transformations.
• Demonstrated ability to work autonomously to initiate and manage consulting workload in a client-centered environment that includes high volume, frequent interruptions, multiple tasks, and shifting priorities and deadlines.
• Knowledge of adult education principles and learning practices within a large, complex environment and experience facilitating. Demonstrated awareness of cultural safety and supports processes that lead to greater cultural safety throughout the continuum of health services.
• Physical ability to perform the duties of the position.
• Valid BC Driver's License.