Telephone Operator jobs in United Arab Emirates

Job Title: Medical Receptionist cum Biller

Location: Dubai

Key Responsibilities:

Receptionist Duties:

• Greet patients and visitors in a friendly and professional manner.
• Answer phone calls, schedule appointments, and handle inquiries.
• Verify patient information, update records, and process patient check-ins.
• Manage patient flow and coordinate with medical staff to ensure smooth operations.
• Maintain an organized and welcoming reception area.

Billing Duties:

• Process insurance claims and ensure accurate billing for services rendered.
• Review patient accounts for discrepancies and resolve billing issues.
• Verify insurance coverage and ensure accurate coding of procedures.
• Follow up on unpaid claims and assist with patient billing inquiries.
• Maintain accurate records of all transactions and insurance communications.
• Assist with financial reports and statements as needed.

Qualifications:

• Proven experience in healthcare setting, with knowledge of front desk operations and medical billing.
• Excellent communication, organizational, and multitasking skills.
• Proficiency in MS Office and software (experience with [Mediware is preferred).
• Strong attention to detail and ability to handle confidential information.
• Friendly, professional demeanor and the ability to work well with patients, medical staff, and insurance providers
• can join immediately or maximum one month.