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Technical Writer ofertas em Emirados Árabes Unidos
Technical Writer -SOP & Policy Development (Arabic Speaker)
Dicetek LLC
Sharjah
Presencial
AED 60 000 - 80 000
Há 5 dias
Torna-te num dos primeiros candidatos
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Technical Writer -SOP & Policy Development (Arabic Speaker)
Dicetek LLC
Sharjah
Presencial
AED 60.000 - 80.000
Tempo integral
Há 5 dias
Torna-te num dos primeiros candidatos
Resumo da oferta
A leading consultancy in process management in Sharjah seeks a professional with extensive experience in SOP and policy writing, especially within banking operations. The ideal candidate should have at least 5 years of experience and be familiar with UAE regulatory frameworks. Fluency in both English and Arabic is mandatory. This role focuses on developing and updating SOPs to comply with quality standards and regulations across the organization.
Qualificações
- Minimum 5 years of experience in policies and procedures.
- Proven track record in SOP and policy writing across banking operations.
- Familiarity with UAE regulatory frameworks is essential.
Responsabilidades
- Develop new SOPs and update existing SOPs for compliance.
- Collaborate with SMEs to gather information on existing processes.
- Write clear, concise SOPs covering cross-departmental processes.
Conhecimentos
SOP development
Analytical skills
Detail-oriented
English fluency
Arabic fluency
Formação académica
Bachelor's Degree or Certification in quality management systems
Ferramentas
MS Office Applications
Descrição da oferta de emprego
Ideal Profile
- Minimum 5 years of experience in policies and procedures
- Proven track record in SOP and policy writing across banking operations
- Familiarity with UAE regulatory frameworks
- Preferably with Internal Audit or governance experience
- Detail-oriented, collaborative and fluent in English
Skills
- Experience in SOP development and process documentation.
- Strong attention to detail and ability to work with complex information.
- Excellent verbal and written communication skills in English and Arabic
- Ability to collaborate effectively with cross-functional teams and stakeholders.
- Strong analytical and problem-solving skills.
Key Accountabilities
- Develop new SOPs and update existing SOPs to ensure compliance with quality standards, industry regulations and best practices.
- Collaborate with subject matter experts (SMEs) from various departments to gather information and understand existing processes.
- Write clear, concise SOPs covering the end to end processes spanning across departments and touchpoints which are in line with the organizational process heat maps.
- Adhere to established document standards and templates.
- Ensure proper version control, document naming conventions, and access controls are in place.
- Ensuring consistency, clarity, and accuracy in all SOPs.
- Follow the established quality assurance process to review and validate SOPs for accuracy, completeness and clarity.
Profile
- Educational Qualifications: - Bachelors Degree/ Certification in quality management systems (e.g. ISO 9001, Six Sigma, Lean) preferred.
- Experience in banking operations, process improvements, SOP writing.
- Language Skills: Exceptional English reading/ writing/ speaking skills, English and Arabic speaker (is mandatory).
- Computer/System/ Software Skills - MS Office Applications (Excel/ Word / PowerPoint / Project / Visio).
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.