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A global technology company is seeking an experienced Solution Architect to join their Support Services Organization. The ideal candidate will utilize their expertise in healthcare technology and CareAware solutions to provide consultancy and technical support to clients. Responsibilities include investigating applications, leading client meetings, and creating documentation. The role demands at least 6 years of experience with CareAware modules and requires strong troubleshooting skills. A Bachelor's degree in IT or a related field is preferred.
As an experienced Solution Architect on the Support Services Organization aligned with the Client team you will work in a team environment to provide functional and technical expertise/consulting to our clients. As you work with Oracle Health technologies you will prioritize plan and deliver solution-specific requests and projects both independently and in a collaborative and fast-paced team environment.
You will use your troubleshooting skills to perform investigations of front-end applications by gathering information using troubleshooting tools shadowing end users and testing workflows internally and externally.
You will also use your solution expertise to bring about Oracle Healths innovations and solution capabilities. Our Solution Architects are also responsible for creating and maintaining documentation and knowledge transfer materials across the lifecycle of a project/ investigation.
Your goal is incident resolution application maintenance and to provide tangible and measurable value outcomes that improve care delivery.
Career Level - IC3
Career Level - IC3
Career Level - IC3
Senior IC
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.