Quality Assurance Nurse jobs in United Arab Emirates

Job Purpose:

Responsible for overseeing the day-to-day operations of a nursing unit or department, ensuring the delivery of high-quality patient care, maintaining a positive and productive work environment, and ensuring the unit runs efficiently and effectively.

Roles & Responsibilities:

Patient Care and Quality Assurance

• Oversee the delivery of patient care to ensure it meets established standards and adheres to evidence-based practices.
• Monitor patient outcomes and implement improvements as needed.
• Handle patient and family concerns or complaints about nursing care, resolving issues promptly and effectively and ensuring patient satisfaction.
• Educate patients and their families about care plans, treatment options, and health management to ensure they have the information to make informed decisions.
• Collaborate with healthcare teams to develop, implement, and evaluate individualized patient care plans, ensuring that care plans are patient-centered and reflect current best practices.
• Conduct regular audits and quality assessments to maintain high standards of care and ensure nursing practices comply with organizational policies, regulatory requirements, and accreditation standards.

Operational and Resource Management

• Oversee the daily operations of the nursing unit, including patient admissions, transfers, and discharges.
• Assist in managing the unit's budget, including controlling costs, monitoring expenditures, and ensuring the proper allocation of resources.
• Supervise nursing employees, including Registered Nurses (RNs) and Licensed Assistant Nurses (AN).
• Schedule shifts, assign duties, and ensure adequate staffing to meet patient care needs.
• Manage inventory of medical supplies and equipment.
• Develop and enforce policies and procedures for the nursing unit to ensure consistency and compliance with organizational and regulatory standards.

Compliance and Safety

• Implement and adhere to safety protocols and infection control practices to minimize risks and prevent incidents, promoting a safe working environment for employees and patients.
• Communicate policy, procedure, or protocol changes to the nursing team.
• Stay updated on healthcare regulations and standards changes, ensuring the nursing unit complies with all local, state, and federal regulations and Dubai Health's policies.

Leadership and Team Management

• Support and mentor nurses in their professional development by conducting performance evaluations, providing feedback, and identifying opportunities for further training and education.
• Manage team conflicts, address performance issues, and handle disciplinary actions when necessary. Promote a positive work environment that encourages teamwork, collaboration, and job satisfaction.

Reporting and Documentation

• Maintain medical records following legal and organizational standards, ensuring accurate and timely documentation of patient care, employee activities, and unit operations.
• Generate and review reports on unit performance, patient outcomes, and quality improvement initiatives, presenting findings and recommendations to higher management as needed.
• Any other assignments related to the nature of the job assigned by the management.

The above statements describe the general nature and level of work being performed by individuals assigned to this job. This is not intended to be an exhaustive list of all responsibilities and duties required of them.

Qualification Requirements:

• Master's in nursing or health care administration

Experience Requirements:

• Minimum 5 to 7 in nursing experience

Certification & Licensure:

• Licensed as registered nurse from Dubai Health Authority
• CPR/BLS certification

Skills & Knowledge Required:

• Ability to inspire, motivate, and guide teams toward achieving common goals.
• Ability to work collaboratively and effectively with diverse stakeholders at all levels.
• Effective conflict resolution and negotiation skills.
• Exceptional executive leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Strong empathy and active listening skills.