Financial Services Representative jobs in United Arab Emirates
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Customer Service Associate | Retail | Marks & Spencer | UAE
Robinson & Co (Singapore) Pte Ltd
Customer Service Representative
Job summary
A leading customer service firm based in Dubai is looking for a Customer Service Representative to handle inquiries and maintain customer records. The ideal candidate should have strong communication skills and previous experience in customer service. This role requires the ability to manage multiple tasks in a fast-paced environment. Interested candidates should apply via WhatsApp.
Qualifications
- Previous experience in customer service, call center, or front desk roles preferred.
- Good command of English; Arabic is an advantage.
- Ability to work in a fast-paced environment.
Responsibilities
- Handle incoming calls, messages, and customer inquiries.
- Resolve customer complaints and escalate cases when necessary.
- Assist in processing orders, bookings, or service requests.
Skills
- Handle incoming calls, messages, and customer inquiries
- Provide accurate information regarding services, products, or procedures
- Maintain customer records and update databases as needed
- Resolve customer complaints and escalates cases when necessary
- Assist in processing orders, bookings, or service requests
- Coordinate with internal teams to ensure timely solutions
- Maintain a professional, friendly, and helpful attitude at all times
- Previous experience in customer service, call center, or front desk roles preferred
- Strong communication and interpersonal skills
- Ability to handle pressure and manage multiple tasks
- Good command of English (Arabic is an advantage)
- Basic computer skills (MS Office, CRM systems preferred)
- Positive attitude and willingness to learn
- Ability to work in a fast-paced environment
Interested candidates should send their CV via WhatsApp to:
+971 52 224 3435
Note: Only applications submitted via WhatsApp will be reviewed and considered for shortlisting.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.