Customer Support Representative jobs in United States
Korean Speaking (Junior) Customer Support Representative
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Junior Customer Support Representative (Korean Speaking)
Job summary
A dynamic international company in Ras Al Khaimah is seeking a Korean-speaking Customer Support representative. This onsite role requires assisting customers through various communication channels. Candidates should be fluent in Korean and possess strong communication skills. The position offers opportunities for career growth in a supportive environment with competitive salary and benefits. Immediate start available for enthusiastic individuals looking to enter the customer support field.
Benefits
Qualifications
- Fluency in Korean is mandatory.
- Basic proficiency in English is a plus.
- Strong communication skills essential.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in Korean.
- Assist customers with questions about products and services.
- Resolve customer issues efficiently and escalate when necessary.
Skills
Job Title: Customer Support – Korean Speaking (Junior)
Location: Ras Al Khaimah, UAE (Onsite)
Start Date: ASAP
We are looking for a motivated Korean-speaking Customer Support representative to join our team in Ras Al Khaimah. This is an excellent opportunity for candidates eager to start a career in customer support and provide exceptional service to clients.
- Respond to customer inquiries via phone, email, and chat in Korean, providing accurate and timely support.
- Assist customers with questions about products, services, and accounts.
- Resolve customer issues efficiently and escalates complex cases when necessary.
- Maintain accurate records of customer interactions in the CRM system.
- Collaborate with team members to meet performance targets and ensure high-quality service.
- Fluency in Korean (both written and spoken) is mandatory.
- Basic proficiency in English is a plus.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced, 24/7 environment.
- Eagerness to learn and grow in a customer support role.
- Availability to work onsite in Ras Al Khaimah, 24/7 rotation shifts, 8 hours per day, 5 days per week.
- Onsite role in a dynamic and collaborative work environment.
- Competitive salary and benefits.
- Immediate start – join the team ASAP.
- Opportunity to develop a career in customer support in an international setting.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.