Desktop Support Technician jobs in United Arab Emirates

We are seeking a skilled Marine Repair Technician to join our team in the UAE. The ideal candidate will possess in-depth knowledge of the latest technical advancements in marine equipment and be committed to delivering high-quality repairs, ensuring that each issue is resolved correctly the first time.
What you will do:

• Work independently with minimal direction.
• Share knowledge with peers and guide team members to excellence.
• Carry out service and checks during service for trouble-free operation and recommend any additional jobs to be performed.
• Perform tasks such as service, troubleshooting, repair, and replacement of mechanical and electric components.
• Extend technical knowledge and skills to cover new products and other systems and functions.
• Maintain a level of communication by ensuring that the work needed is effectively communicated to the Foreman, Service Advisor, or Service Manager.
• Use tools and adopt best practices as mentioned in service manuals, SOW, and Wiring diagrams to avoid rework.
  

Required skills to be successful:

• Technical education and/or apprenticeship.
• Technician Diploma in Marine or Automobile Engineering.
• Proven technical expertise in independently servicing, repairs, and troubleshooting.
• At least 5-10 years of experience in marine engines.
• Good communication skills in English; Arabic is an advantage.
• UAE driving license is an advantage.
• Effective communication and teamwork skills.
• Strong interpersonal skills and the ability to report effectively.
• A commitment to adhering to standard operating procedures and accomplishing tasks with full attention to details, standards, and specifications.

Technical Skills:

• Mechanical and Electrical Knowledge: A deep understanding of how mechanical and electrical systems work, enabling technicians to diagnose and repair problems.
• Troubleshooting: The ability to quickly identify the cause of a malfunction or failure, whether it’s mechanical, electrical, or software-related.
• System Diagnosis: Proficiency in using diagnostic tools (e.g., multimeters, diagnostic software) to identify faults or issues in equipment.

Hands-On Repair and Maintenance:

• Repairing Equipment: Ability to use various tools (e.g., wrenches, screwdrivers, soldering irons) to fix malfunctioning systems.
• Preventive Maintenance: Performing routine maintenance to ensure equipment remains in good working condition and to prevent future breakdowns.
• Parts Replacement: Identifying and replacing worn-out or damaged parts in machinery, ensuring the proper functioning of equipment.

Attention to Detail:

• Precision and Accuracy: Ensuring repairs are carried out thoroughly and correctly to avoid future issues or failures.
• Documenting Repairs: Keeping accurate records of repairs, replacements, and maintenance work completed for future reference.

Problem-Solving and Analytical Thinking:

• Critical Thinking: Analyzing complex systems and determining the most effective and efficient way to fix problems.
• Creativity: Coming up with innovative solutions to unusual or difficult repair problems.
• Root Cause Analysis: Identifying the underlying causes of issues to prevent future breakdowns and improving system reliability.

Time Management:

• Efficiency: Completing repairs in a timely manner to minimize downtime for the equipment or machinery.
• Prioritization: Managing multiple repair tasks and determining which issues need immediate attention.

Customer Service:

• Communication Skills: Explaining the nature of repairs, potential costs, and timeframes to customers, especially if working directly with them.
• Client Interaction: Handling customer concerns and ensuring their satisfaction with the repair work.
• Professionalism: Maintaining a positive attitude and offering high-quality service to clients.

Knowledge of Safety Standards:

• Workplace Safety: Understanding and adhering to safety regulations, especially when working with electrical or heavy machinery.
• Equipment Handling: Knowing the proper safety procedures when handling repair equipment, tools, or chemicals.