Call Center jobs in United Arab Emirates
Call Center Agent – Emirati Fresh Graduate
Dicetek LLC
CALL CENTER AGENT
Al Sahraa Recruitment Services
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Melodica Music Academy
Training Manager – Arabic Call Center (Emirati National)
Talents of Endearment
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Talents of Endearment
Call center agent-Real estate
Unique Homes Worldwide Properties LLC /يونيك هومز ورلدوايد العقارية ذ.م.م
Arabic Call Center Specialist – Abu Dhabi (Permanent)
Al Sahraa Group
Customer Support Specialist (Remote)
PULSE-MEDIA
Customer Support Specialist
PULSE
Customer Service Representative
Fruitful Day
Customer Service Training Specialist (Remote)
PULSE
Administrative Office Assistant Operations Remote
PULSE
Administrative Office Assistant Operations Remote
PULSE
Administrative Office Assistant Operations Remote
PULSE
Administrative Office Assistant Operations Remote
PULSE
Call Center Agent
Miramar Al Aqah Beach Resort
Call Center Agent
Job summary
A prominent company in the transportation sector is seeking a highly motivated Call Center Agent to join their team in Abu Dhabi. The candidate should possess a Diploma or Bachelor Degree, have 2-3 years of experience in a call center, and be fluent in Arabic. Responsibilities include handling customer inquiries, providing information on services, and processing bookings. The role demands excellent communication and customer service skills, with flexibility for rotating shifts. Competitive salary between 4000-5000 AED per month is offered.
Qualifications
- Minimum of 2-3 years of experience in a call center environment, preferably in the transportation industry.
- Ability to multitask and work in a fast-paced environment.
- Flexibility to work in rotating shifts, including weekends and holidays.
Responsibilities
- Handle incoming calls from customers and assist with inquiries, complaints, and requests.
- Provide accurate information regarding transportation services.
- Process bookings and reservations for customers.
Skills
Education
Tools
- Permanent
- Work Location Abu Dhabi-Musaffah
- Position: Call Center Agent
- Salary: 4000-5000 AED per month
We are seeking a highly motivated and customer-oriented Call Center Agent to join our team in Abu Dhabi. The ideal candidate will have previous experience in a call center environment, preferably in the transportation industry, and be fluent in Arabic.
- Handle incoming calls from customers and assist with inquiries, complaints, and requests
- Provide accurate and timely information regarding transportation services, schedules, and pricing
- Process bookings and reservations for customers
- Maintain customer records and ensure all information is up-to-date and accurate
- Collaborate with other departments to resolve customer issues and ensure a seamless customer experience
- Follow up with customers to ensure their satisfaction and address any additional needs
- Meet and exceed individual and team targets for call volume, customer satisfaction, and sales
- Stay updated on company policies, procedures, and services to provide accurate information to customers
- Uphold a high level of professionalism and customer service at all times
- Diploma or Bachelor Degree
- Minimum of 2-3 years of experience in a call center environment, preferably in the transportation industry
- Fluent in Arabic, both written and verbal
- Excellent communication and customer service skills
- Ability to multitask and work in a fast-paced environment
- Strong problem-solving and decision-making abilities
- Proficient in Microsoft Office and other relevant software
- Flexibility to work in rotating shifts, including weekends and holidays
- Must be able to work in Abu Dhabi, United Arab Emirates
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.