Account Manager (Research and Training Industry) – Port Elizabeth
Reference: PE003252
Location: Eastern Cape, Port Elizabeth
Salary Interval: Monthly
Package: None-negotiable
Description: Our client in the Research and Training Industry based in Port Elizabeth is currently looking to employ an Account Manager.
The Account Manager requires a practical knowledge and understanding of research processes, techniques, and the retail environment. The individual will be responsible for many aspects of research studies, especially client requests and reporting.
Requirements:
- 3 years or more experience in a research environment or client interfacing role is essential.
- Degree-level qualification – Business, Marketing, or Research qualification will be advantageous.
- FMCG, retail, research, or a similar industry will be advantageous.
- Own transport. (Willingness to travel)
- Proficiency with MS Office packages is a must – Excellent Excel expertise is required i.e. pivot tables and charts.
- Ability to write proposals/reports and present in front of an audience.
- Meticulous attention to detail.
- Ability to work under pressure, prioritize and multitask.
- Excellent interpersonal skills.
Responsibilities and expectations but not limited to:
- Responsible and accountable for managing the entire client account (Client Liaison).
- Developing the existing client account/business and new client business.
- Final check of data delivered to client and manage data queries.
- Compile and analyze the final presentation delivered to client.
- Discuss and agree timing of data delivery to the client.
- Manage and liaise with the internal service departments.
- Complete internal meeting information and feedback as required for the team and attend the meetings.
- Resolve client queries.
- Client relationship management may be required.