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1.037

Data Analysis jobs in Indonesia

Contact Center Performance & Insights Analyst

Asuransi Astra

Daerah Khusus Ibukota Jakarta
On-site
IDR 200,000,000 - 300,000,000
3 days ago
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Product Marketing Leader, Home Living Growth

PT Trust Recruit Indonesia

Jakarta Utara
On-site
IDR 100,000,000 - 200,000,000
3 days ago
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Senior Business Analyst, Food Mass Market Analytics

Gojek Group

Daerah Khusus Ibukota Jakarta
On-site
IDR 200,000,000 - 300,000,000
3 days ago
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Product Marketing Manager - Home Living

PT Trust Recruit Indonesia

Jakarta Utara
On-site
IDR 100,000,000 - 200,000,000
3 days ago
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Senior Data Engineer

iZeno

Indonesia
Hybrid
IDR 200,000,000 - 300,000,000
3 days ago
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Senior Performance Marketing Lead

PT Ninety Nine Dotco

Jakarta Utara
On-site
IDR 200,000,000 - 300,000,000
3 days ago
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Digital Marketing Specialist

PT Ultra Dent Solutions

Jakarta Utara
On-site
IDR 100,000,000 - 200,000,000
3 days ago
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Indonesia Field Researcher — Env Justice & Fisheries

Environmental Justice Foundation Charitable Trust

Jawa
Remote
IDR 100,000,000 - 200,000,000
3 days ago
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Retail Area Manager

PT Eigerindo Multi Produk Industri

Samarinda
On-site
IDR 300,000,000 - 400,000,000
3 days ago
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Audit & Quality Coordinator Staff (Customer Service Team)

Moladin

Jakarta Selatan
On-site
IDR 1,332,445,000 - 1,665,557,000
3 days ago
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Export Manager

PT ANEKA PANGAN INTERNASIONAL

Tangerang
On-site
IDR 200,000,000 - 300,000,000
3 days ago
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Head of Supply Chain Management

Confidential Renewable Energy Jobs

Indonesia
On-site
IDR 1,998,667,000 - 2,998,002,000
3 days ago
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Merchandise Manager

Torch

Kota Bandung
On-site
IDR 200,000,000 - 300,000,000
3 days ago
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Market Research & Data Insights Analyst

Riset Prima Asia

Surabaya ꦱꦸꦫꦧꦪ
On-site
IDR 100,000,000 - 200,000,000
3 days ago
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Market Research Analyst

Riset Prima Asia

Surabaya ꦱꦸꦫꦧꦪ
On-site
IDR 100,000,000 - 200,000,000
3 days ago
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Online Marketing Manager

PT ABADI IRNANDA BERKARYA

Jakarta Barat
On-site
IDR 100,000,000 - 200,000,000
3 days ago
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SR&T Consultant - Strategy & Business Design - PH

Deloitte PLT

Daerah Khusus Ibukota Jakarta
On-site
IDR 833,750,000 - 1,334,001,000
4 days ago
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Senior Visual (UI/UX) Designer

Bonza

Daerah Khusus Ibukota Jakarta
On-site
IDR 200,000,000 - 300,000,000
4 days ago
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Senior Visual Designer: Data-Driven UI/UX & Design Systems

Bonza

Daerah Khusus Ibukota Jakarta
On-site
IDR 200,000,000 - 300,000,000
4 days ago
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Impact-Driven Strategy & Business Design Consultant

Deloitte PLT

Daerah Khusus Ibukota Jakarta
On-site
IDR 833,750,000 - 1,334,001,000
4 days ago
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A&A - VN - ARA Consultant

Deloitte PLT

Daerah Khusus Ibukota Jakarta
On-site
IDR 667,000,000 - 1,000,501,000
4 days ago
Be an early applicant

Manager Inventory - Jakarta - WFO (ID: 690682)

PT. PERSOLKELLY Recruitment Indonesia

Jakarta Utara
On-site
IDR 100,000,000 - 200,000,000
4 days ago
Be an early applicant

Marketing Manager - Marhen J

PT. Jeikei Retail Indonesia

Jakarta Pusat
On-site
IDR 100,000,000 - 200,000,000
4 days ago
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Demand Planning Executive - Jakarta - WFO (ID : 689149)

PT. PERSOLKELLY Recruitment Indonesia

Jakarta Utara
On-site
IDR 100,000,000 - 200,000,000
4 days ago
Be an early applicant

Senior Process Engineer, Industrial Engineering (IE)

Pepperl+Fuchs Group

Kepulauan Riau
On-site
IDR 972,384,000 - 1,361,339,000
4 days ago
Be an early applicant

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Contact Center Performance & Insights Analyst
Asuransi Astra
Daerah Khusus Ibukota Jakarta
On-site
IDR 200.000.000 - 300.000.000
Full time
3 days ago
Be an early applicant

Job summary

A leading insurance company in Jakarta is seeking a Contact Center Analyst responsible for optimizing Contact Center performance and ensuring compliance with service standards. The role involves collaborating with IT teams and vendors, proposing improvements for better customer experiences, and monitoring transaction data. Fresh graduates with Bachelor's degrees in Statistics, Actuary, or Math are encouraged to apply, with relevant experience being an asset.

Qualifications

  • Fresh graduates from Statistics/Actuary/Math are welcome to apply.
  • Experience in Contact Center operations is an advantage.
  • Experience in data research or operational analysis is a plus.

Responsibilities

  • Drive development and implementation of operational projects to optimize Contact Center performance.
  • Collaborate with IT team and vendors to enhance Contact Center systems.
  • Propose improvements to work procedures for better customer experiences.
  • Record and process transaction data to monitor service levels.

Skills

Analytical thinking
Attention to detail
Good communication
Coordination skills
Collaboration

Education

Bachelor's Degree in Statistics/Actuary/Math
Job description
A leading insurance company in Jakarta is seeking a Contact Center Analyst responsible for optimizing Contact Center performance and ensuring compliance with service standards. The role involves collaborating with IT teams and vendors, proposing improvements for better customer experiences, and monitoring transaction data. Fresh graduates with Bachelor's degrees in Statistics, Actuary, or Math are encouraged to apply, with relevant experience being an asset.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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