Structural Engineer jobs in United States

Work location: Nottingham or Sheffield, hybrid: 1 office day per week. The current team collaboration office day is Wednesday.

Salary: Up to £45,000

Must be eligible for SC Clearance (Must have been a UK resident for the last 5 years).

Here at Littlefish, we look for people who can make a real difference and become a giant slayer. As the world around us continues to change, we look for people who grab that change with optimism and excitement. These are the passionate and high-performing people who enjoy and thrive on thinking outside the box.

Our current employees are the giant slayers who have made Littlefish who we are today, and you will be the future employees who continue to add the drive, passion, and skills as we see Littlefish grow.

So, if this is ticking your boxes and you are excited at the thought of working with creative, passionate, energetic, friendly people - we would love to hear from you.

The role and what you’ll be getting up to on a day-to-day basis:

Are you a passionate and high-performing individual who thrives on thinking outside the box? Do you have a background in resolving back-end infrastructure issues across multiple technologies? If so, Littlefish is looking for you to join our team as an Infrastructure Engineer!

About the Role:

As an Infrastructure Engineer at Littlefish, you will be responsible for the proactive run and maintain delivery of Infrastructure services, some of which may be complex or sensitive. You will work independently to resolve technical issues and communicate effectively with non-technical staff and clients. Your clear, evidence-based thinking will be critical in investigating and resolving incidents.

Key Responsibilities:

• Proactive Support: Deliver exceptional 3rd line support for a wide range of technologies, ensuring smooth and efficient operations.
• Diverse Expertise: Utilise your skillset to support additional technologies such as storage, networks, or Firewalls.
• Technical Leadership: Serve as a go-to technical escalation point for internal teams, showcasing your expertise and problem-solving abilities.
• Collaborative Problem-Solving: Work closely with Service Managers and Service Desk Managers to tackle escalated issues, ensuring swift and effective resolutions.
• Service Transition: Contribute your technical expertise to exciting transitions, playing a key role in onboarding new clients into Littlefish’s portfolio.
• Incident Management: Monitor and progress incidents, changes, and requests, maintaining high service levels and customer satisfaction.
• Mentorship: Share your knowledge and experience by coaching and mentoring other team members, fostering a culture of continuous learning.
• Operational Excellence: Participate in defining standards, processes, and procedures, ensuring operational acceptance and excellence.
• Knowledge Sharing: Create and maintain comprehensive knowledge base articles, empowering both internal teams and customers with valuable information.

The ideal candidate will have:

• Relevant Microsoft certifications such as AZ-104 or AZ-305 or equivalent demonstrable knowledge is highly desirable.
• Relevant Networking certifications such as CCNA or CCNP or equivalent demonstrable knowledge is highly desirable.
• Proficiency and experience in maintaining Windows server and Network Infrastructure is essential.
• Strong understanding of Windows OS, Active Directory (AD), DNS, and PKI would be an advantage.
• Strong understanding of switching, routing, Firewall, and VPN would be an advantage.
• Awareness of automation tooling such as Terraform and Bicep would be beneficial.
• Knowledge of network security management, both on-premises and cloud-based.
• Demonstrated experience in resolving complex technical issues and incidents, with a clear, evidence-based approach to problem-solving.
• Ability to drive strategic improvements in problem management processes, aligning them with business objectives.
• Strong team player who can work independently and within a team environment, providing support, coaching, and mentoring to colleagues.

What can we offer you?

• Through our one-of-a-kind training programme, the Littlefish Academy, you can increase your earnings by £4,500.
• Referral bonus scheme of £1000 when you successfully refer a friend.
• Access to our LinkedIn Learning platform, with over 16,000 expert-led online tutorials to enhance and achieve your personal and professional goals.
• Healthcare cash plan. This will give you access to online GP appointments, 24/7 access to qualified counsellors and cash back against a range of general healthcare.
• Casual dress policy.
• Company Pension Scheme.
• Company social events.
• 25 days annual leave plus public/bank holidays.
• Purchase and sale of annual leave scheme.

Life at Littlefish:

Our company values shape who we are as a business, what we stand for and how we work. Hiring people with our values at heart is very important as we see Littlefish grow.

I am High Performing: I like to raise the bar; we look at creating opportunities to increase quality and improve efficiency; we strive for service excellence.

I am Passionate: We build team success and celebrate them together; I am enthusiastic and energetic; I care about the people I work with and we support one another.

I Have a Can-Do Attitude: I am not afraid to step outside my comfort zone; we are not afraid to challenge the status quo; we get stuff done!

So, if you feel like you can make a tangible difference, apply today and join us on this journey.

Here at Littlefish we aim to be somewhere everyone can be themselves. We are committed to encouraging a diverse and inclusive community where everyone irrespective of who they are, or their background, can feel equal and supported.

We encourage applications from people of all backgrounds. Please get in touch if you are concerned about any difficulties you may face during your recruitment process, so we adjust accordingly.

Part of our application process includes a set of ED&I (Equality, diversity and inclusion) questions. Please note, each question has an option to ‘prefer not to say’.