Service Client jobs in United Kingdom

Join us as a Senior Multinational Client Service Coordinator to take your career to the next level with a global market leader.

Make your mark in Multinational

AIG Multinational is an exciting business area within AIG that designs, implements and services bespoke multinational insurance solutions for our global customers, empowering our clients and broker partners to navigate complex cross-border risks with confidence and consistency. AIG Multinational professionals have the diverse skills and expertise necessary to deliver customized, compliant and seamless solutions that support our clients’ risk management objectives. You can work alongside a dynamic, multi-disciplinary team to explore and deliver new solutions to meet our customers’ global insurance needs.

How you will create an impact

This is a fantastic client facing role for an inquisitive, analytical problem solver who wants to progress their career within the insurance industry.

Some of the key responsibilities include:

• Responsible for the servicing of all reinsurance related requirements for a portfolio of Multinational gross and net line captive accounts
• Partner with Producing Offices and Client Executives to design and deliver Multinational solutions.
• Coordinate premium-related activities including invoice issuance, reconciliation, cash flow tracking and data analysis ensuring accuracy across systems and timely communications with stakeholders.
• Act as the central point of contact for internal and external parties which includes reinsurers, brokers, regional offices - to be able to manage service delivery, resolve issues and meet program requirements.
• Drive consistency and improvements in end-to end process, identify remediation actions, and ensure program compliance with corporate requirements and contractual commitments.
• Onboarding of new accounts and ensure seamless implementation and renewal of global programs, managing timelines and ensuring alignment with service expectations.
• Resolve client and reinsurer issues promptly, maintain accurate documentation and support Claims in distributing the program and reinsurer details when needed
• Regularly and thoroughly monitor all accounts to ensure custom service delivery solutions that support our clients’ needs / commitments.
• Provide support and collaboration to colleagues as needed.

What you’ll need to succeed

• Experience within a client facing role within insurance
• Strong Microsoft Excel skills
• Demonstrated experience creating and managing accurate timely reports, with good attention to detail.
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• A client-centric approach both internally and externally, fostering strong collaboration.
• Strong work ethic with a willingness to learn in a dynamic environment
• Excellent time management skills, with the ability prioritize and manage multiple tasks.

Ready to take your career to the next level? We would love to hear from you.

#LI-AIG

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.

Functional Area:

UW - Underwriting AIG Europe S.A. (U.K. Branch) & American International Group UK Ltd