Robotic jobs in United Arab Emirates

Position: Field Service Engineer

Location: Bracknell

Salary: From £44,000 (based on experience)

Job Opportunity

Due to sustained growth, Labman is seeking to recruit a Field Service Engineer to join our team in Bracknell.

Labman delivers bespoke robotic and software systems to major companies and public bodies across the world. The job will be challenging and dynamic, with opportunities to work with a huge range of established and emergent technologies, providing you with opportunities to learn and develop your skillset.

You will be part of a small team of engineers based in our Bracknell office, with the opportunity to work with industry-leading customers. Regular visits to Labman’s headquarters in North Yorkshire and opportunities to travel within the UK and internationally are expected.

Working with electro-mechanical assemblies, plumbing, pneumatics, robotic arms, and a variety of scientific equipment, this role would suit an enthusiastic person who is keen to build on skills in a range of engineering disciplines, working through unique challenges with the assistance of remote specialist teams and documentation. Labman provides training and support for your professional growth, so this position is open to a range of experience levels.

Relevant transferable skills may have been gained from the following industries or roles: Building Management Systems, Control Engineer, HVAC Engineer, On-site Maintenance Engineer, Vehicle Engineer, Agricultural/HGV mechanic, etc.

What the Job Involves

• Preventative Maintenance & Repairs: Install, maintain, and repair laboratory automation systems.
• Technical Support: Provide on-site technical support and training to customers, operators, and internal teams.
• Troubleshooting: Diagnose and resolve technical issues, respond to system breakdowns and loss of performance efficiently to minimize downtime and maintain operational excellence.
• Quality Assurance: Conduct performance testing and ensure all systems meet Labman’s quality standards.
• Customer Engagement: Build strong relationships with customers by providing excellent service and timely solutions.
• Documentation: Accurately document all service activities, maintenance schedules, and customer interactions. Organize support work by identifying short and long-term issues; preparing timetables, cost estimates, and required resources.
• Travel: Travel to customer sites as required.
• Business Development: Identify business opportunities, upgrades, and improvements of laboratory automation systems.

Essential Capabilities

• Proven experience in problem-solving & fault-finding skills including decision making, clear communication, research & analysis skills.
• Strong electromechanical knowledge.
• Willingness to travel within the UK and potentially worldwide (although primarily based in the South East).
• Able to commute daily to the Jealotts Hill Research Centre, Bracknell.
• Ability to work independently, take initiative, and prioritize work.
• Excellent verbal and written communication skills.
• Physical fitness to handle on-site tasks, including lifting and equipment handling.
• Driving license.

Desirable Skills / Experience

• Experience with industrial PLC systems.
• Automation industry experience.
• Experience in a customer-facing role.
• Previous electromechanical system diagnostics experience.
• CAD experience - SolidWorks (nice to have).

Company Benefits:

• 33 days annual holiday (raising to 38 over 5 years) including public holidays.
• Company profit share scheme.
• 5% employer pension paid on full salary.
• UK and International travel opportunities.
• Above average sustenance allowance when working away.
• Enhanced maternity pay (long service applicable).
• Enhanced paternity leave.
• Contribution towards gym membership/wellbeing activity.
• Free access to counsellor, psychotherapist & physiotherapist (available at HQ or by phone/Teams).
• CPD support and annual subscription to appropriate body covered.

Culture:

At Labman, innovation is at the heart of everything we do. We are a creative and collaborative team, united by a culture of mutual support. Our commitment is to deliver excellence in every aspect of our work, while upholding respect for ourselves, our community, and the planet. And we never forget to enjoy the journey—bringing passion and fun to everything we do.

• In it together - Being a team; a community of mutual support.
• Excellence – Working & delivering at the very highest quality.
• Humility – Respecting yourself and others.
• Sustainability – Recognition that we have an impact on our planet, our company, and our community.
• Fun – Enjoyment in your work.