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Medical Device Field Service Engineer
Job summary
A growing medical technology company seeks a Medical Device Field Service Engineer to cover the Southern UK. This field-based role involves providing preventative maintenance, installations, and customer support on specialist medical equipment. Candidates should have a sound mechanical engineering background, excellent IT skills, and communication abilities. The position offers a salary of £35,000, a company van, and long-term career development within the field. Attendance at the Sunbury office for training is also required.
Benefits
Qualifications
- Experience working in a field-based engineering role is essential.
- Ability to support basic networking diagnostics.
- Experience with medical devices, laboratory equipment, or clean room environments is desirable.
Responsibilities
- Carry out preventative maintenance, servicing, and calibration of medical devices.
- Attend reactive call-outs and fault-find mechanical and system issues.
- Install and commission new equipment at customer sites.
- Manage your own weekly service schedule, booking visits directly with customers.
- Support customers in clean room and regulated environments.
Skills
We are recruiting on behalf of a well-established and growing medical technology for a Medical Device Field Service Engineer to cover the Southern UK This is a field-based role supporting customers with preventative maintenance, installations and reactive call-outs on specialist medical and laboratory equipment.
This role would suit a Field Service Engineer with a sound mechanical engineering background, good IT skills, and a professional, customer-focused approach. Candidates should ideally live within 45 minutes of Sunbury-on-Thames to attend training and team meetings when required.
As a Medical Device Field Service Engineer, you will be responsible for servicing, maintaining, and installing medical and laboratory equipment at customer sites, including clean room and clinical environments. You will manage your own diary, liaise directly with customers to schedule visits, and represent the business professionally in the field.
- Carry out preventative maintenance, servicing, and calibration of medical devices
- Attend reactive call-outs and fault-find mechanical and system issues
- Install and commission new equipment at customer sites
- Provide on-site product support and basic training to customers and distributors
- Manage your own weekly service schedule, booking visits directly with customers
- Complete service documentation accurately (digital and written)
- Support customers in clean room and regulated environments
- Assist with basic IT and networking diagnostics where required
- Proven experience as a Field Service Engineer
- Strong mechanical engineering background (essential)
- Experience working in a field-based engineering role
- Good IT skills, with the ability to support basic networking diagnostics
- Experience with medical devices, laboratory equipment, or clean room environments (desirable)
- Excellent customer-facing and communication skills
- Ability to independently and manage your own workload
- Full UK driving licence
- Covering Southern UK, mainly London and surrounding areas
- Occasional travel further afield when required
- Attendance at the Sunbury office for training and meetings
- £35,000 salary
- Company van
- Full product training provided
- Monday to Friday working pattern
- Long-term career opportunity within a specialist medical technology business
- Pension
- This is an excellent opportunity for a Field Service Engineer looking join a specialist, growing organisation offering autonomy, technical development and customer-facing responsibility
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.