Embassy jobs in United Kingdom

Bartender Embassy Suites by Hilton Birmingham Hilton•Birmingham, England, UK

At Embassy Suites by Hilton Birmingham our Evening Reception is a signature part of the guest experience a time for guests to relax connect and enjoy complimentary beverages in a welcoming environment. As a Bartender you will play a key role in delivering this complimentary service by providing friendly efficient and responsible beverage service. Your presence professionalism and attention to detail help create a positive social atmosphere that reflects Hilton and Embassy Suites service standards and leaves a lasting impression on our guests.

The Bartender is responsible for preparing and serving complimentary alcoholic and non-alcoholic beverages during the hotels Evening Reception and other assigned service periods. This role focuses on exceptional guest interaction responsible alcohol service and maintaining a clean organized and compliant bar environment. The Bartender supports overall hotel operations by ensuring a smooth enjoyable and well-managed reception experience in alignment with Hilton brand standards and company policies.

• Greet guests warmly and engage in friendly professional interaction
• Create a welcoming relaxed and social atmosphere during Evening Reception
• Respond promptly and courteously to guest questions and requests
• Monitor guest consumption and address inebriated guests professionally and discreetly in accordance with responsible service guidelines

• Prepare and serve complimentary alcoholic and non-alcoholic beverages in accordance with Embassy Suites and Hilton standards
• Follow established recipes portion control and presentation guidelines
• Maintain knowledge of Evening Reception beverage offerings and service procedures
• Verify guest identification and comply with all federal state local and company alcohol service laws and regulations

• Stock organize and maintain bar inventory including beer wine spirits mixers garnishes glassware ice and paper products
• Cut store rotate and maintain quality of beverage-related perishables
• Monitor product usage and communicate replenishment needs to leadership
• Support waste reduction and proper portion control practices

• Maintain a clean sanitary and organized bar and reception area at all times
• Follow all health safety sanitation and alcohol service regulations
• Report maintenance safety or equipment issues promptly
• Participate in setup breakdown and cleanup of the Evening Reception area

• Work collaboratively with Food & Beverage leadership and hotel departments to support smooth Evening Reception operations
• Assist with guest flow management and overall reception organization as needed
• Support special events or coverage needs when assigned

EOE/AA/Disabled/Veterans

• This position supports the hotels complimentary Evening Reception which operates daily from 5:30 PM to 7:30 PM.
• The scheduled work period for this role is 4:30 PM to 8:30 PM including setup and breakdown responsibilities.
• Candidates must be available to work evening shifts during this time frame including weekends and holidays.

• High school diploma or GED required
• Previous bartending or beverage service experience preferred
• Strong guest service communication and interpersonal skills
• Ability to work efficiently in a fast-paced guest-focused environment
• Knowledge of responsible alcohol service practices and applicable laws
• Ability to stand for extended periods and lift/move items up to 2550 lbs
• Flexible availability including evenings weekends and holidays

• Experience in a hotel or branded hospitality environment
• Prior experience in a Hilton-branded or Embassy Suites hotel
• TIPS ServSafe Alcohol or similar responsible alcohol service certification

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Restaurant Experience, Time Management, Aloha POS, Hospitality Experience, Bartending, Basic Math, Guest Relations Experience, POS, Serving Experience, Upselling, Computer Literacy, Cash Handling

Employment Type : Part-Time
Experience: years
Vacancy: 1