puestos de Beauty en Gran Bretaña

L'Oréal Luxe Fragrances Mobile Fragrance Expert

As a Fragrance Expert, you will have a true passion for fragrance and be able to talk confidently about the products on offer, providing luxury customer service. You'll be target-driven and possess skills in traffic stopping, telling the story behind the product to enhance fragrance sales.

Master Category Knowledge

1. Have a full understanding of all fragrance products and update the team's product knowledge where necessary.
2. Attend, engage, and participate in all brand training, and implement afterwards.
3. Monitor Icon products on a daily basis.
4. Be aware of competitor's products and activity, communicating relevant information to the line manager.
5. Have detailed knowledge and awareness of the fragrance market.
6. Promote the brand expertise in fragrance.

Execute Business & Operations

1. Complete all personal paperwork accurately, legibly, and on time.
2. Be aware of account and personal targets and key performance indicator targets.
3. Closely monitor stock levels, following retailer guidelines, raising issues to the line manager.
4. Offer creative ideas to generate new business, focusing on product launches and anniversaries.
5. Be aware of and abide by Boutique rules and regulations.

Drive Selling Process/Techniques

1. Deliver luxury service at all times, inviting customers back for a return appointment.
2. Generate retail sales through the successful execution of in-store events and strengthen brand loyalty, focusing on fragrance.
3. Make appropriate, personalised product and sample recommendations.
4. Have a strong focus on link selling and the recruitment of new customers.
5. Use confident communication and presentation skills when dealing with customers.
6. Maximise selling during busy periods by traffic stopping.
7. Develop the fragrance business to ensure a gain in market share and increase counter and brand ranking.

Foster Service Attitude

1. Show passion for people and products.
2. Follow grooming guidelines to promote brand image.
3. Maintain a clean and hygienic work area and adhere to hygiene rules.
4. Ensure customer communication standards are met.
5. Ensure all customers receive the highest level of service, completing all necessary steps of customer transactions.

Leadership

1. Foster team spirit.
2. Coach peers when appropriate.
3. Lead by example.
4. Share know-how and experience.
5. Work effectively with colleagues in the Boutique in the field and at head office.

At L'Oréal, we take pride in creating a diverse, equitable, and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote, or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome differences - different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.