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Humber River Health. Lighting New Ways In Healthcare.

Since opening our doors in 2015 as North America’s first fully digital hospital, we remain unwavering in our belief that we can change the hospital where we work, the community where we live, and the world of healthcare beyond our borders. Serving a community of 850,000 residents in North West Toronto, Equity Inclusivity and active participation in the North West Toronto Ontario Health Team are key initiatives important to our Team. At Humber River Health, we use a custom combination of technology and clinical expertise to rebuild elements of care. We make technology work for staff and physicians; giving them more time to spend with patients, to eliminate inefficiencies, and to reduce the chance of errors. Humber River Health is formally affiliated with both the University of Toronto and Queen’s University and committed to becoming a community academic hospital. Clinical Excellence, Optimizing Care through Technology and Community Connection frame our Research Strategy.

At Humber River Health, we’re not hoping for a renaissance, we are making it happen. As part of our dynamic team, you can lead the way, as we continue our journey towards high reliability care!

We currently have an exciting opportunity for a Registered Social Worker to join our SCOPE Mental Health Service. This position acts as the primary point of contact between Primary Care Providers (PCP), patients and a psychiatrist. Communicates directly with PCPs to assist with resource finding and referral recommendations, as well as works directly with patients to offer: needs assessment, psychoeducation, system navigation, brief case management and informal bridging counselling support. It supports follow-up for patients and PCPs and provides patient advocacy.

Employment Status: Temporary Part Time
Duration: March 31, 2026
Hours of Work: Day shifts – Monday to Friday (3 full days Week 1, 4 full days Week 2)
Location: Wilson Site – Cross Site Coverage may be required
Labour Group: OPSEU 590
Reporting Relationship: Manager of Mental Health
Hourly Rate: $44.67 - $57.90

Responsibilities:

• Assessment of patients for the purpose of evaluating the need for service, the nature of the problem and formulating recommendations or treatment plans.
• Assessment of acute/crisis needs.
• Triage for acuity, diagnosis and treatment recommendations.
• Assist PCPs and patients with service navigation and connecting patients with appropriate resources.
• Brief, time-limited individual telephone/video and/or in-person bridging support (emotional support/case management/care coordination).
• Utilizing Brief Solution Focused counselling.
• Applying principles of recovery and self-help.
• Liaising with appropriate community agencies.
• Work closely with designated HRH consulting psychiatrists.
• Provide summary of intervention and recommendation to PCP.

Qualifications:

• MSW obtained from an accredited School of Social Work.
• Current membership with OASW and OCSWSSW.
• Certification in the prevention and management of aggressive behaviour is an asset.
• Two (2-3) years recent experience in mental health and addiction facility or setting required.
• Demonstrated knowledge of community mental health resources required.
• Ability to work independently but seek consultation when needed.
• Demonstrated skills in individual counselling.
• Excellent problem solving skills.
• Excellent interpersonal and communication skills (verbal and written) and demonstrated ability to work autonomously as well as a part of the interdisciplinary team.
• Excellent organizational and time management skills with demonstrated flexibility and adaptability to work in a fast paced/changing environment.
• Understanding of and experience in Trauma Informed Care is required.
• Demonstrates cross cultural awareness and sensitivity.
• Good word processing skills including electronic medical record, MS Office required.
• Experience, familiarity and comfort, with technology-assisted healthcare delivery, specifically video conferencing using various platforms and devices preferred.
• Excellent attendance and a discipline free record is required.
• Knowledge of policies, legislation, programs and issues related to social welfare institutions and services.

Why choose Humber River Health?

At Humber River Health, our staff, physicians, and volunteers are lighting new ways in healthcare. We are proud to be recognized as a part of Greater Toronto’s Top Employers by Mediacorp Canada Inc. We support employees by providing evidence-based leadership and cultivating a culture that consistently wows with our unwavering commitment to Staff, Physician and Volunteer engagement. We are a member of the Toronto Academic Health Science Network (TAHSN) and are deeply involved in research and academic collaboration. We are dedicated to high-quality patient care and demonstrate our values of compassion, professionalism, and respect.

Attracting and retaining a workforce that represents the diverse communities surrounding Humber River Health is a priority. We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identify as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ.

Applicants will not be discriminated against on the basis of race, creed, sex, sexual orientation, gender identity or expression, age, religion, disability, medical condition, or any protected category prohibited by the Ontario Human Rights Code and Accessibility for Ontarians with Disabilities Act.

Accommodations are available throughout the recruitment process as well as during employment at Humber River Health. Please direct any accommodation requests to our recruitment team.