Service Adviser à Grande-Bretagne

Martinrea is a diversified global automotive supplier engaged in the design, development and manufacturing of metal parts, assemblies and modules; complex fluid management systems and aluminum products. We employee approximately 15,000 skilled and motivated people at manufacturing, engineering and technical centers in Canada, the United States, Mexico, Brazil, Germany, Slovakia, Spain, and China. Our business strategy leverages world-class technologies, motivated and talented people and high quality products.

Our Mission is: Making Peoples Lives Better by;

1. Delivering outstanding quality products and services to our customers.
2. Providing meaningful opportunity, job satisfaction, and job security for our people.
3. Being Positive contributors to our communities; and
4. Providing superior long-term investment returns to our stakeholders.

Job Summary

• Maintain physical plant and equipment to ensure 100% production up-time.
• This role maintains and adjusts tools for production of quality product.
• Safety of all manufacturing equipment and facilities in the plant.

Required Qualifications

• Possess Government issued Tool Maker certificate of qualification, indicating completion of Government apprenticeship.
• Minimum 2 years jobbing shop experience in automotive.
• Possess own tool and die equipment.
• Good understanding of International Standards Organization (ISO).
• Knowledge of Quality Systems (QS).
• Statistical Process Control (SPC) skills.
• Must have reliable transportation.
• Ability to communicate and work with fellow employees in a professional and respectful manner.
• Capable of operating all Tool Room equipment.
• Capable of reading and interpreting tool & die drawings.

Critical Success Factors

• Excellent attendance.
• Must be willing to work flexible shifts and hours.
• Ability to work independently without supervision and with minimum direction.
• Ability to work in a team environment and be both a team player and team leader.
• Support and contribute to the Quality Systems and Environmental Systems Requirements.
• Ensure that all duties and tasks are carried out in a safe and efficient manner and at no time is the employee or their co-workers placed in an unsafe condition.
• Support Quality Systems and Environmental Management Systems Requirements.
• Ability to utilize problem solving techniques.
• Respecting and understanding of the Customer / Supplier relationship.
• Professional and timely completion of tool room projects consistently.
• Timely and organized response to tooling related problems that impact production requirements.
• Must be willing to work other shifts or perform other duties/tasks that are of reasonable request by Management.

Responsibilities

• Mechanically inclined and hands on attitude to repair and replace line components.
• Designing jigs and templates as work aids in the fabrication of parts.
• Setting up machine tools such as drills, lathes, grinders, and milling machines.
• Cutting and shaping blocks to specified dimensions.
• Filling, grinding, and shimming metals to ensure a smooth finish.
• Fitting and assembling tools and die parts.
• Conducting test runs with completed tools and adjustments.
• 3D Spatial reasoning and understanding of part fit up in weld fixtures.
• Reading and interpreting blueprints, design schematics, and CAD drawings.
• Understand basic JIG and Fixture requirements.
• Other duties required to accommodate the customer.
• Record and/or report product damage/nonconformities to your supervisor as required.
• Comply with Quality Assurance policies and procedures.
• Comply with company rules, regulations and policies as stated in the Employee Handbook.
• Provide and/or participate in training as required.
• Abide by all Company policies including, but not limited to the following: Health and Safety, Quality and Environmental Systems, Human Resources policies, and the Martinrea Employee Handbook.

Working Conditions

• Plant floor (PPE required).

Effort/Physical Demands

• Constant communication with employees, support departments and management.
• Overtime as required.

Health And Safety Responsibilities

• Identify and report any hazard(s) in the workplace.
• Report any accidents, injuries requiring first aid, health care, lost-time injuries, Occupational diseases or incidents.
• Use equipment, materials, and machinery only as authorized.
• Follow procedures and wear personal protective equipment as outlined in the health and safety manual.
• Must work in accordance with Health and Safety regulations.

Back-up Duties

• Perform other duties as required.