Senior Product Designer, Payments and Identity
Lyft
Toronto
CAD 136,000 - 165,000
At Lyft, our mission is to serve and connect. To do this, we start in our own community by creating an open, inclusive, and diverse organization.
Our team is dedicated to creating a seamless and secure experience for our riders and drivers, ensuring their identity and data are protected at all times. As a Senior Product Designer, you'll lead the design of solutions that help drivers understand their earnings and get paid securely while protecting our communities from fraud. You will work closely with cross-functional teams, including product managers, designers, engineers, and data scientists, to create intuitive and effective designs on driver payments and complex security challenges.
You’ll advocate for a customer-centric approach and thrive in a dynamic, fast-paced environment. From initial ideation through to launch, you'll support projects with interaction, visual, and product thinking skills, helping to define and deliver impactful experiences for our Payment, Identity and Integrity teams.
The opportunity
- Design features that help drivers understand their earnings, access their pay, and resolve payment issues efficiently.
- Lead end-to-end design for driver earnings and identity verification experiences, from research and ideation through execution.
- Play a critical role in designing solutions that protect our users and enhance their trust in our platform.
- Collaborate with cross-functional partners to design intuitive and effective solutions that address unique rideshare driver, identity, and fraud challenges.
Responsibilities
- Problem solve, think big, and explore divergent concepts/ideas while understanding how to converge and build iteratively towards your vision.
- Influence the shape of the product with research and data while executing design work using high-quality wireframes, mockups, user journeys, and cross-platform interactive prototypes.
- Advocate for design by sharing your work and presenting cross-functionally, while being able to precisely articulate design rationale.
- Inspire the entire team (including your cross-functional partners) by bringing new ideas to the table.
Experience
- 5+ years of product design experience with a focus on complex systems and workflows.
- Experience with mobile (iOS/Android) design (highly preferred).
- Experience working with a lean team of Engineers, Product Managers, and Program Managers.
- Experience taking a holistic approach to designing complex workflows and reducing friction in experiences.
- Experience managing cross-functional stakeholder feedback and expectations.
- Expertise with Figma and other prototyping tools.
- Experience running user interviews and usability testing designs.
- Ability to work with a low-ego, highly collaborative, cross-functional team.
- Bonus: Experience working on financial products, payments, or identity verification.
Even if you don't directly have the skills above, please consider applying. We know talent takes many different shapes.
Benefits
- Extended health and dental coverage options, along with life insurance and disability benefits.
- Family building benefits.
- Child care and pet benefits.
- Access to a Lyft funded Health Care Savings Account.
- RRSP plan to help save for your future.
- In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service.
- Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid
The expected base pay range for this position in the Toronto area is CAD $136,000 - $165,000. Salary ranges are dependent on a variety of factors, including qualifications, experience, and geographic location. Range is not inclusive of potential equity offering, bonus, or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.