Service Desk Analyst jobs in United Arab Emirates

Roles & Responsibilities:

1. Lead the creation and execution of the section's strategic objectives, policies, initiatives, and operational plans to ensure they align with the organisation's overall goals.
2. Oversee the development of the section's annual budget, ensuring it aligns with both strategic and operational objectives, and manage resources effectively.
3. Establish performance objectives for the section and ensure their effective achievement.
4. Evaluate service requests from government entities for feasibility and alignment with organisational goals, and ensure successful execution of service delivery engagements.