Identify the needs of the customer and recommend a range of products to choose from in order to arrive at an appropriate buying decision.
Analyse consumer behavior and provide superior standards of customer service with an individual using a distinct personalised approach.
Maintain relationships with key customers by informing them of new arrivals, inviting them exclusively for previews, promotions, and activities conducted in stores.
Provide feedback to buyers on customer preferences.
Maintain confidentiality of customers’ personal information and assure the information will be solely utilised for the store.
Ensure the customer database is maintained and updated with all the information pertaining to the exclusive customers.
Develop, grow, and establish relationships with customers resulting in the growth of the Personal Shopping customer database.
Keep abreast of the market trends and competitor activities at all times.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.