Educational Technology Specialist jobs in United Arab Emirates
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Senior Technical Engineer - AIX and Solaris
Emirates Airlines - Other locations
IBM Technology Specialist Managed Services
Job summary
A leading technology company in the UAE is seeking a qualified professional to manage and support IBM infrastructure technologies. This role involves ensuring compliance with ITIL processes, preparing necessary documentation, and coordinating vendor relations. The ideal candidate should have substantial experience with IBM AIX Power systems and SAN storage arrays. A strong understanding of network connectivity and disaster recovery planning is essential for success in this position. Competitive compensation and benefits are offered.
Qualifications
- Experience with IBM infrastructure technologies is essential.
- Strong understanding of network connectivity and datacenter resources.
- Ability to work with vendors and manage escalations.
Responsibilities
- Manage and support IBM AIX Power systems SAN storage arrays.
- Ensure proactive monitoring and preventive maintenance of systems.
- Prepare documentation and reports according to templates.
- Coordinate with vendors for escalations and warranty claims.
- Approve system changes through participation in the Change Advisory Board.
Skills
- Provide certified IBM professionals for administration and support of IBM infrastructure technologies.
- Manage and support IBM AIX Power systems SAN storage arrays (V7000/V9000), Brocade SAN switches, and IBM TSM/Spectrum Protect backup solutions.
- Ensure proactive monitoring, preventive maintenance, and timely patching of systems.
- Prepare documentation and reports according to agreed templates.
- Coordinate with vendors for escalations and warranty claims.
- Ensure compliance with ITIL processes, ISO/ISMS frameworks, and company policies.
- Manage and provide access to IBM systems, facilities, and monitoring tools.
- Approve system changes through participation in the Change Advisory Board (CAB).
- Ensure availability of network connectivity and datacenter resources.
- Define and approve Disaster Recovery (DR) and Business Continuity Plan (BCP) test schedules.
- Integrate IBM infrastructure with VMware, Oracle, and Microsoft environments.
- Deliver secure, reliable, and compliant managed services for IBM technologies.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.