Helpdesk Technician jobs in United Arab Emirates
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IT Helpdesk Technician – Frontline Tech Support
Job summary
A leading technology services provider in Abu Dhabi is looking for an IT Helpdesk Technician to provide first-line IT support. The role involves troubleshooting hardware and software issues, managing user accounts, and supporting VoIP systems. Candidates should possess a Bachelor's degree in IT or a related field, along with strong communication skills. Preferred qualifications include IT certifications such as CompTIA A+ and experience with Active Directory and ticketing systems.
Qualifications
- 1–2 years of IT Helpdesk or technical support experience.
- Strong communication and customer service skills.
- Experience with ticketing systems and network cabling.
Responsibilities
- Provide technical support via phone, email, and ticketing system.
- Troubleshoot desktops, laptops, printers, and software issues.
- Install and configure hardware, software, and user accounts.
Skills
Education
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.