Continuous Improvement Manager ofertas em Brasil

Company: ADIB - Abu Dhabi Islamic Bank
Location: Abu Dhabi, United Arab Emirates

Job Description

Key Accountabilities of the role

1. RESPONSIBILITIES:

1. Translation and Content Delivery
   • Translate documents seamlessly between Arabic and English, ensuring accuracy, cultural relevance, and consistency.
   • Maintain high-quality standards across all translated materials, reflecting the bank's professional image.
   • Provide timely delivery of translations to meet business deadlines and priorities.
2. Document Quality Assurance
   • Conduct thorough proofreading of translated and original documents to ensure they are free of errors, inconsistencies, and omissions.
   • Merge and standardize documents from different sources, maintaining a consistent format, structure, and tone.
   • Regularly review and update document templates to ensure alignment with the bank's evolving policies and standards.
3. Risk Control and Governance
   • Ensure all translated materials adhere to regulatory, compliance, and governance requirements specific to Islamic banking.
   • Identify and mitigate risks related to language misinterpretation, omissions, or inaccuracies in documents.
   • Implement and uphold quality control measures to maintain the integrity of all internal and external communications.
4. External Translation Review
   • Evaluate the quality of translations delivered by external service providers to ensure alignment with the bank's standards.
   • Provide constructive feedback to improve external translation quality and manage associated risks.
   • Maintain an approved vendor list for translation services and evaluate their performance regularly.
5. Relationship Management
   • Collaborate with internal departments to understand translation requirements and ensure alignment with their objectives.
   • Serve as the key point of contact for translation and document quality issues across the organization.
   • Build and maintain effective relationships with external translation agencies and freelance translators to ensure high-quality service delivery.
6. Acumen and Delivery
   • Stay updated on Islamic banking terminology and industry trends to deliver precise and contextually accurate translations.
   • Ensure that all translated and reviewed materials reflect a strong understanding of the bank's operational, financial, and cultural nuances.
   • Drive continuous improvement in the translation process to enhance efficiency and effectiveness.

Specialist Skills / Technical Knowledge Required for this role:

1. Core Competencies
   • Bilingual Expertise: Exceptional fluency in Arabic and English, with a strong command of grammar, vocabulary, and syntax in both languages.
   • Translation Skills: Proven ability to translate complex and technical documents, including legal, financial, and regulatory texts.
   • Cultural Sensitivity: Deep understanding of cultural and linguistic nuances to ensure contextually appropriate translations.
   • Islamic Banking Knowledge: Familiarity with Islamic banking principles, terminology, and regulatory frameworks.
   • Quality Assurance: Expertise in document quality control, proofreading, and formatting standards.
2. Technical Proficiency
   • Proficiency in Microsoft Office Suite, Adobe Acrobat, and document management tools.
   • Familiarity with translation software and tools to ensure efficiency and consistency.
   • Knowledge of governance and compliance systems relevant to the banking industry.

Qualification and Experience:
• Bachelor's degree in Translation, linguistics or a related field
• Certification: Hold a recognized professional certification in translation
• Minimum of 5+ years of professional translation experience, preferably in the banking or financial sector.
• Proven expertise in translating complex legal, financial, and regulatory documents.