Add expected salary to your profile for insights.
Responsibilities:
- Install, troubleshoot, and maintain packaging, warehousing, and safety equipment based on customer service calls and requests.
- Ensure equipment functionality and compliance with safety standards during service visits.
- Diagnose and repair mechanical and electrical issues with equipment.
- Provide on-site repair services to minimize customer downtime.
- Communicate effectively with customers to understand their requirements and address concerns.
- Provide guidance and training to customers on the proper use of equipment.
- Maintain accurate records of service visits, repairs, and installations.
- Prepare service reports and communicate findings to the supervisor and customers.
- Follow all safety protocols and ensure compliance with industry standards during installations and repairs.
- Identify and mitigate potential safety hazards at customer sites.
- Work closely with sales and logistics teams to ensure seamless service delivery.
- Assist in planning schedules and managing service calls effectively.
Requirements:
- Proven experience in a technical or maintenance role, preferably in packaging, warehousing, or safety equipment.
- Strong technical skills in mechanical and electrical systems.
- Ability to read and interpret technical drawings and manuals.
- Excellent problem-solving and troubleshooting abilities.
- Good communication and interpersonal skills.
- Ability to work independently and in outdoor environments.
Preferred Qualifications:
- Certification or diploma in a relevant technical field (e.g., Mechanical Engineering, Electrical Engineering).
- Experience in customer-facing roles.
- Familiarity with safety regulations and standards.
Application Questions:
Your application will include the following questions:
- How many years' experience do you have as a service technician?
- Which of the following statements best describes your right to work in Malaysia?
- What's your expected monthly basic salary?
- Which of the following languages are you fluent in?
- Which of the following types of qualifications do you have?
- How much notice are you required to give your current employer?
- Are you willing to travel for this role when required?
- How many years' experience do you have as an Electronics Technician?
About Syspex:
Syspex is a leading packaging and warehousing provider with 32+ years of experience and 9 offices across Southeast Asia, supported by 300+ staff serving industries including Food, Logistics, Electronics, and Medical.
Our vision is to build a safer, more sustainable world with innovative packaging, safety products, and automation solutions. We strive to transform the industry with reliable solutions and integrity-driven business practices that our customers can rely on.
We are committed to growing profitably while making a lasting positive impact on people and the environment.
Syspex fosters talent in a dynamic, growth-oriented environment. Join us on our exciting journey.