Retail Store Manager (Department ELectrical)

Fairwork; Selangor; On-site; MYR 30,000 - 60,000; Full time

Job summary

Join a dynamic retail environment as a Retail Store Manager, where you will lead a team to drive sales and enhance customer satisfaction. In this role, you will be responsible for managing store operations, including inventory control, staff recruitment, and training. You will also ensure compliance with health and safety regulations while fostering a positive shopping experience for customers. This position offers a unique opportunity to make a significant impact in a forward-thinking retail company that values innovation and teamwork. If you are passionate about retail and have a knack for leadership, this could be the perfect role for you.

Benefits

Incentives

Profit sharing

Group Insurances

Various types of leave

Staff purchase program

Qualifications

• Experience in retail management with a focus on electrical products.
• Strong leadership skills to manage and motivate a team.

Responsibilities

• Oversee daily store operations and manage product inventory.
• Recruit, train, and evaluate store staff to ensure high performance.

Skills

Inventory Management

Sales Management

Team Leadership

Customer Service

Staff Training

Sales Analysis

Health and Safety Compliance

Education

High School Diploma

Bachelor's Degree in Business Management

Tools

Point of Sale (POS) Systems

Inventory Management Software

Job description

328 Queensberry Street, North Melbourne VIC
3051, Australia.
[e-mail]

Retail Store Manager (Department Electrical)

Handling and overseeing all the day-to-day processes that are carried out in the store.
Able to manage the product inventory, sales persons, goods for display, sales, etc.

MAIN DUTIES AND RESPONSIBILITIES

• Completes store operational requirements by scheduling and assigning employees; following up on work results.
• Maintains store staff by recruiting, selecting, orienting, and training employees.
• Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
• Protects employees and customers by providing a safe and clean store environment.
• Maintains the stability and reputation of the store by complying with legal requirements.
• Contributes to team effort by accomplishing related results as needed.
• Managing and motivating a team to increase sales and ensure efficiency.
• Managing stock levels and making key decisions about stock control.
• Analyzing sales figures and forecasting future sales volumes to maximise profits.
• Analyzing and interpreting trends to facilitate planning.

JOB DESCRIPTION

• Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organising training and development.
• Ensuring standards for quality, customer service and health and safety are met.
• Resolving health and safety, legal and security issues.
• Responding to customer complaints and comments.
• Touring the sales floor regularly, talking to colleagues and customers, and identifying or resolving urgent issues.
• Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.

BENEFITS

• Incentives
• Profit sharing
• Group Insurances
• Various types of leave
• Staff purchase program

Electrical & Computer Communication Department:
Work days: 5
Work hours: 10am – 10pm

Furniture and Bedding Department:
Work days: 6
Work hours:
10am-6pm or 1pm-10pm