About the Role
The Registrar is the key guardian of academic governance, compliance, and student records at Metropolitan College. This role ensures full adherence to MOHE, MQA, EMGS, Immigration, PTPTN and all relevant regulatory bodies, while leading end‑to‑end registry, admissions, examinations, graduation, and international student services.
Key Responsibilities
1. Academic Governance & Compliance
- Serve as the main liaison with MOHE, MQA, EMGS, PTPTN, Immigration, Local Authorities, Fire & Rescue, SIRIM, SETARA‑MyHER, JPK, PTPK.
- Manage programme approvals, renewals, audits, and regulatory inspections.
- Oversee institutional licensing, restructuring and compliance reporting.
- Ensure compliance with MQA standards, accreditation requirements, and micro‑credential frameworks.
- Lead regulatory submissions via eIPTS, SKPG, eSP, eMAS, Micro‑Credential portals.
- Strengthen internal governance and risk controls.
2. Registry, Records & Data Governance
- Oversee the full student record lifecycle from admission to graduation & alumni.
- Manage transcripts, certifications, graduation eligibility and records accuracy.
- Ensure PDPA compliance and digital records transformation.
- Maintain institutional reporting and data integrity.
3. Admissions & Student Lifecycle Management
- Lead admissions, enrolment, registration, progression, and graduation processes.
- Ensure compliance with MOHE/MQA entry requirements.
- Support student recruitment conversion and intake approvals.
4. Examinations & Graduation Operations
- Oversee exam scheduling, invigilation, results processing, and records retention.
- Uphold academic integrity and exam security.
- Lead convocation planning and annual graduation ceremonies.
5. International Student Affairs (EMGS & Immigration)
- Oversee visa processing, EMGS STARS submissions, renewals, and student welfare.
- Ensure full compliance with EMGS and Immigration requirements.
- Manage missing student reporting and enforcement matters.
- Support international admissions and compliance audits.
6. APEL & Micro‑Credential Management
- Lead the APEL (A & C) Centre – applications, assessments, reporting, compliance.
- Oversee micro‑credential programme development, quality, and reporting.
- Liaise with INTAN, industry partners and government agencies.
7. Secretariat to Committees
- Serve as Secretary to Senate, Management Committee, Programme Development Committee, Admissions Committee.
- Responsibilities include agenda preparation, governance documentation, compliance records, and policy development support.
8. Strategic & Institutional Development
- Support international partnerships, feeder school collaborations, and recruitment strategies.
- Contribute to institutional planning, growth and stakeholder engagement.
- Strengthen inter‑agency and industry relationships.
9. Student Services & Operations
- Oversee student services, counselling coordination and complaints management.
- Support emergency response, OSH matters and pandemic taskforce operations.
- Manage bursary and financial aid processes (PTPTN, Zakat, etc.).
10. Leadership & Process Improvement
- Develop SOPs and workflows across registry and compliance units.
- Lead cross‑departmental coordination and staff training.
- Drive automation, digital transformation and continuous improvement.
Requirements
- Master’s Degree (MBA / Operations / Education / Management preferred).
- At least 15 years of experience in private higher education governance.
- Strong regulatory liaison experience with MOHE, MQA, EMGS, Immigration & PTPTN.
- In‑depth knowledge of programme accreditation, audits, APEL, micro‑credentials.
- Experience as Secretary to Senate or academic committees is an advantage.
- Strong digital systems, data governance and record‑keeping expertise.
Core Competencies
- Academic governance & regulatory compliance
- Student records & registry management
- Examination & graduation administration
- International student compliance
- APEL & micro‑credential management
- Data governance & digital transformation
- Stakeholder management & government engagement
- Policy development & institutional governance