Jobs at PRADA in Italy

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. Our Iconic Brands include PRADA, Miu Miu, Church’s, Car Shoe and Pasticceria Marchesi and we are currently operating in more than 45 Countries, embracing employees of more than 100 nationalities.

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.

JOB PURPOSE

To be the “ambassador” who conveys the Brand’s philosophy and values. As such, to be responsible to maximize the sales performance by fostering the relationship with the customers and developing their Brand loyalty, providing a unique experience in our store and guiding the client into our world.

RESPONSIBILITIES

1. Welcome and serve the customer providing an excellent in-store experience at all times.
2. Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
3. Be proactively engaged in cross selling with all Departments and maximize sales opportunities in order to achieve individual sales targets and KPIs.
4. Ensure to be up-to-date knowing fashion trends and competitors.
5. Prove Brand and product knowledge.
6. Deal effectively with customer complaints by liaising with the line manager when necessary.
7. Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
8. Contribute to ensure a high level of security and be attentive to prevent product thefts.
9. Work in the Back of House, participating in the daily operations of the store and maintaining an organized stock room.
10. Proceed with the opening and closing boutique according to the assigned Full Time (40 hours per week) shift.

KNOWLEDGE AND SKILLS

1. Passion for human relations and sales.
2. Problem solving, curiosity and interest in luxury/fashion, art and design.
3. Experience in building long-lasting relationships with clients.
4. Able to work in a team as well as alone.
5. Excellent communication and interpersonal skills.
6. Passion and knowledge of the managed product category.
7. Fluent spoken English expected. Other languages are desirable.