Jobs at Hilton Worldwide, Inc. in Italy

Cheil Italy, the data-driven creativity Agency under the Samsung Group, is looking for a Junior Store Performance & Roll out Manager to work on an important Samsung Retail project.

Reporting to the Shop Experience Manager, he / she will be responsible for the performance and the consumer journey of the store.

The ideal person we are looking for stands out for a passion for analysis and data, enhanced by working in corporate contexts.

The role requires a collaborative approach to project scoping and support through close working relationships with multiple internal and external partners, as well as with all parts of the business:

Marketing, Sales, Retail, Customer Service, Content & Services, and Product Managers.

1. Analyze the store data in order to provide insights to perfect and enhance the performance of the store, the consumer journey, and the fine-tuning of the activities.
2. Provide support in the planogram management:
1. Launch structure update.
2. Receiving HQ Guidelines.
3. Providing support in preparing reports for HQ.
4. Management of the store photo archive.
3. Operational support to the Agency for VOC management in terms of:
1. Materials, timing (opening, management, closing times).
2. Cheil performance data analysis for VOC management.
3. Complaints / reviews management.

1. Strong analytical and data-driven approach.
2. From 1 to 3 years' experience in the analysis of data.
3. A positive thinking / outlook, driven, results-oriented individual with a clear focus on high quality service and business profit.
4. Capability to take responsibilities, highly organized approach, and proactive attitude.
5. Fast knowledge acquisition.
6. Excellent collaboration and communication skills.
7. High capability to set priorities and complete tasks by deadlines.
8. Flexible and adaptive attitude with great information storage.
9. Someone who relishes accountability and ownership of challenging targets.
10. Passion for technology and innovation.
11. Previous experience in supporting retail activities in brand stores would be appreciated.

Place of work:

Type of contract: fixed term

Cheil Italia Srl is a subsidiary of Cheil Worldwide Inc. We redefine the way brands connect and engage with consumers. Data is our foundation, technology is our building block. We drive our clients to address change creating 360° communication projects mixing advertising, digital marketing, retail, and experiential marketing.

We are a certified Agency with the following certifications:

1. Certified Quality System – ISO9001
2. Certified Anti-Bribery – ISO37001
3. Certified Carbon Footprint - ISO14064
4. Certified Gender Equality – UNI 125: 2022

We are an equal opportunity employer.

All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, age, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity, or expression.