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A facilities management company in Greater London seeks a dedicated operations manager to support the Divisional Director. The role demands a hands-on approach to personnel and performance management, ensuring operational excellence and compliance with policies. Ideal candidates should have substantial experience in facilities management, a degree or equivalent and be knowledgeable in mechanical and electrical engineering. Exceptional customer service skills and the ability to innovate operational practices are essential for driving change and achieving KPIs.
To provide support to the Divisional Director and be accountable for driving performance to achieve operational excellence meeting all agreed KPI’s within your business unit. The ROM will be expected to be hands on with all tactical & transactional aspects especially service delivery to enable the successful management of Debt/WIP, P&L, statutory/contractual compliance and people management at all levels to increase client and employee satisfaction.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.