As Facilities Manager/Administrator, you will play a central role in the maintenance delivery team, providing essential administrative and technical support to the maintenance and project team.
You will build strong relationships, resolve queries, and ensure the seamless delivery of our contracts. This is a dynamic, customer-focused role where your efforts will directly impact the success of our services.
Your responsibilities will include:
Delivering excellent customer service will be central to your role, alongside promoting efficiency, compliance, and quality throughout all operations. Your contributions will ensure our service is delivered successfully, meeting and exceeding key performance indicators.
This is a site-based role, Monday to Friday, working at our Head Office. There may be occasions where a visit to other managed properties is required.
A strong background in either facilities management or repairs/property management administration is essential, with an additional advantage if you have some level of technical knowledge and experience. Experience and proficiency in Microsoft Office are also essential.
You should excel in stakeholder engagement, have an eye for detail, and demonstrate strong organisational skills to handle reporting, financial management, and compliance information effectively. This role would also benefit someone from a facilities management scheduling or customer service background.
This role requires a proactive and adaptable individual who can thrive in a fast-paced environment. A full driving license is also necessary to meet the demands of the role.
This is an exciting opportunity to work in a collaborative environment where innovation, quality, and customer focus are paramount.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.