Nhs jobs in Denmark

Job Summary

The Integrated Transfer of Care Hub are looking to recruit Discharge Co-ordinators (previous applicants need not to apply) to work on the wards across the acute hospital to increase patient flow and optimise patient experience surrounding all transfers of care.

We are looking for energetic and caring people who have an understanding and some knowledge of the health and social care environment to coordinate discharges and work within the multi-disciplinary team.

This is a seven day service that provides single point of contact across all wards and hospital sites within Mid Yorkshire Hospitals Trust for staff, patients, families, carers and associated people and co-ordinate / contribute to the safe and timely hospital discharge in partnership with other multi-disciplinary colleagues.

Please note that this role is not eligible for sponsorship under the Skilled Worker route

Main duties of the job

1. To promote the correct implementation of discharge processes throughout Mid Yorkshire hospitals to ensure safe and timely discharge and smooth transfer of patients.
2. Actively participate in the ward based discharge activity (i.e. SAFER, EDDs, board rounds and the identification of patients for transfers to PMU and DDH) to ensure that discharge activity is occurring for every patient within the ward. To maintain momentum of discharge planning throughout the entire process.
3. Provide concise and detailed information/handover regarding patients discharge plans.
4. Work closely with all internal and external partners and agencies to ensure a seamless service, including working to reduce delayed discharges.
5. To link closely with clinical Site managers to ensure effective use of beds.
6. To promote best practice in achieving high quality discharge planning.
7. To be able to use problem solving skills, to determine appropriate actions and formulate specific and appropriate management plans.

About Us

We provide care and support to over half a million people in Wakefield and Kirklees in their homes, in community settings and across our three hospital sites at Pontefract, Dewsbury and Pinderfields (in Wakefield).

Always striving for excellence, we are at the forefront of innovation and research and we invest in teaching and the development of our workforce.

We live by our values of caring, improving, being respectful and maintaining high standards. We listen and learn because we aim to make Mid Yorkshire the best place to work and the best place to receive care.

We have a clear vision, and you could be part of this! If you share our values and you want to make a difference to the lives of our patients and their families and carers, we would love to hear from you.

Date posted

21 March 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Pay is pro-rated for part time positions.

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

C9377-MED2103

Job locations

Pinderfields Hospital

Aberford Road

Wakefield

West Yorkshire

WF1 4DG

Job Description

Job responsibilities

Key Responsibilities

1. To promote the correct implementation of discharge processes throughout Mid Yorkshire hospitals to ensure safe and timely discharge and smooth transfer of patients.
2. Actively participate in the ward based discharge activity (i.e. SAFER, EDDs, board rounds and the identification of patients for transfers to PMU and DDH) to ensure that discharge activity is occurring for every patient within the ward. To maintain momentum of discharge planning throughout the entire process.
3. Actively work with the discharge team and hub to ensure patients are identified for transfer to Gate 11 discharge hub to ensure acute beds are available as soon as possible.
4. Provide concise and detailed information/handover regarding patients discharge plans.
5. Work closely with all internal and external partners and agencies to ensure a seamless service, including working to reduce delayed discharges.
6. To link closely with clinical Site managers to ensure effective use of beds.
7. To promote best practice in achieving high quality discharge planning.
8. To use tact and diplomacy where there is dispute over complex issues regarding leaving hospital and there may be disputes regarding courses of action to be taken.
9. To liaise with relevant staff and agencies on a daily basis to resolve daily operational issues and ensure discharges are managed effectively.
10. To support the Discharge Sisters and hospital staff in managing difficult discharges.
11. To understand and apply the skills and knowledge around complex needs and discharge planning, within a multidisciplinary context in order to effectively self-manage a complex, multiple caseload.
12. To apply knowledge of the effect of disability and provide advice on discharge planning processes, options/ services available to facilitate discharge and the roles and requirements of the multidisciplinary teams.
13. To use knowledge, training and experience to analyse, plan, and implement discharge plans for patients with complex physical, mental health and social needs.
14. Using knowledge and understanding to support staff from across agencies in planning effective discharges.
15. To be able to use problem solving skills, to determine appropriate actions and formulate specific and appropriate management plans.
16. To have a working knowledge of current legislation, National Service Frameworks, clinical standards and national policies in order to provide an effective discharge service.
    
    

Communication

1. To maintain and promote confidentiality in line with national and Trust standards and policies.
2. To facilitate, establish and maintain clear and effective communication networks with a variety of people, professional and external agencies.
3. To communicate complex patient related information to facilitate collaborative working with other colleagues across health, social care and housing to ensure the delivery of a co-ordinated service.
4. To effectively manage and prioritize workload, seek support and escalate if work cannot be completed in a timely manner.
5. To adapt approach when information may be sensitive, confidential, distressing, where conflict of opinions may occur.
6. To inform colleagues, patients and relatives on discharge planning processes, services available and how to access them.
7. To promote an understanding of the role of the discharge team and the discharge planning process within the hospitals and the wider community.
8. To maintain productive working relationships within the Discharge team and ward teams using clear communication strategies.
9. Participate in departmental and multidisciplinary/multi agency meetings as delegated by the Ward Manager, Discharge Manager or Discharge co coordinators.
   
   

Administration/ Documentation

1. To be responsible for the written recording of up to date, accurate information in line with Trust guidelines.
2. To abide by legal requirements governing confidentiality and data protection.
3. To be responsible for the completion and collation of appropriate data.
4. To act on written information and referrals received from other members of the multidisciplinary team and outside agencies.
5. To carry out routine administrative tasks in relation to discharge planning on the ward.
   
   

Person Specification

Skills

Skills and Abilities Essential

1. Able to use complex communication skills in a variety of settings, including management of confidential and sensitive information.
2. Able to present views/ knowledge in formal forums.
3. Be able to problem solve complex situations and recommend appropriate action.
4. Ability to represent knowledge or views in formal forums.
5. Be able to analyse and evaluate the information collected and formulate appropriate recommendations.
6. Ability to work autonomously and utilise supervision and formal appraisal systems with self and others.
7. Be able to formulate specific and appropriate management plans including the setting of timescales.
8. Computer literate with use of spreadsheet and data manipulation.
9. Good negotiation skills including the ability to diffuse difficult situations and overcome barrier to understanding.
10. Judgement involving complex situations particularly where there are conflicting information to determine and resolve.
11. Good organisational skills and the ability to prioritise workloads.
12. Ability to provide advice which contributes to expediting safe and timely discharges and good patient experience.
    
    

Desirable

1. Contributing to the development of students and other staff.
2. Ability to work with other staff.
3. Ability to facilitate others to problem-solve and use clinical reasoning skills.
4. Ability to inspire and motivate others.
   
   

Experience Essential

1. Previous experience of working with people with illness, disability or injury.
2. Previous experience of Public Sector work.
3. Ability to work autonomously to achieve required targets.
4. IT skills, capable of using and interrogating IT data systems in support of the discharge role.
5. Experience or understanding of patient flow and discharge planning.
6. Able to establish and maintain a safe practice environment for self and others.
7. Experience of working in multi-disciplinary teams.
8. Experience of patient and staff liaison.
9. Liaison across agencies and services.
10. Knowledge of the discharge planning process and current legislation and guidelines effect on practice.
11. Experience of managing change.
    
    

Desirable

1. Experience of a diverse range of hospital and community services and settings.
2. A basic knowledge of treatment interventions and medical conditions.
3. Awareness of social care assessments.
4. Experience of teaching / facilitating development of others.
5. Knowledge of specific physical, emotional, psychological, social, cultural and spiritual needs of the service users and carers and, taking these into account, implement appropriate action to meet those needs.
6. Understanding of current pressures facing the NHS around discharging of patients from acute hospital.
   
   

Knowledge and Awareness Essential

1. Awareness of the knowledge and skills framework.
2. Awareness of key national issues relevant to discharge planning.
3. Good communication skills, ability to interact appropriately with patients, relatives, team members and other staff groups both in person and on the telephone.
4. Able to pass on sensitive information and work within the Information Governance policy.
   
   

Desirable

1. Knowledge key performance targets.
   
   

Personal Attributes Essential

1. A wide range of interpersonal skills including the ability to prioritise, delegate, negotiate, advise and support others.
2. Ability to work under pressure and co-ordinate several jobs at once.
3. A self-starter.
4. Evidence of contribution to improving operational efficiencies.
5. Capable of demonstrating a visible high profile approach to the job.
6. Energetic/able to work proactively.
7. Commitment to change management processes.
8. Able to deal with conflict and have the ability to challenge others in a positive way.
9. Ability to demonstrate a flexible approach to working practice to facilitate effective team working.
10. Ability to adapt to fluctuating environments and complex situations.
11. Ability to work on own initiative and take responsibility for team and service tasks.
12. High personal standards of performance and professionalism.
13. Willingness to undertake training.
14. Team player.
15. Genuine interest.
16. Punctual/good timekeeper.
17. Flexible/adaptable.
18. Approachable.
19. Able to deal sensitively with patients/ relatives who are concerned / emotional re: discharge plans.
20. Sound emotional understanding due to frequent exposure to highly emotional encounters including patients, family and cares.
    
    

Desirable

1. Knowledge of the impact of disability and its effect on lifestyle.
2. Ability to inspire and motivate others.
3. Demonstrate achievements in previous posts held.
   
   

Qualifications Essential

1. Some previous experience in Health Care and working in a hospital setting.
2. NVQ or equivalent.
3. Education to GCSE or equivalent level of education in Maths and English.
   
   

Desirable

1. PAS Training.
2. NVQ Level 2/3 or equivalent level of education or training.