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Contact Centre Advisors
Job summary
A reputable financial services company in Newcastle is seeking a Contact Centre Advisor to engage with existing clients. The role offers a competitive salary of £34,000 plus monthly bonuses and exceptional benefits. The successful candidate will leverage their communication skills to build relationships and assist clients with additional services. Full training and flexible working options are included.
Benefits
Qualifications
- Previous contact centre/sales experience preferred, but transferable skills accepted.
- Required to demonstrate excellent communication and relationship-building skills.
- Must possess a positive, can-do attitude.
Responsibilities
- Call existing clients to offer additional services and book appointments.
- Engage in consultative conversations based on incoming enquiries.
- No cold calling; all clients have a prior relationship.
Skills
- New Permanent Contact Centre Advisor Positions in Newcastle!
- To work for a reputable financial services business!
About Our Client
Are you currently working in a contact centre environment and looking to join a business where you are rewarded with a lucrative commission scheme?
Do you want to join a reputable company which will invest in you from day one and provide the best training and progression?
Would you like to be part of a fun and vibrant team and an excellent working environment?
Then please apply now immediate interviews being held!
Job Description
As a Contact Centre Advisor you will be calling existing clients of the business to offer a range of additional services and products you will be building excellent relationships and booking appointments for a partner to visit the organisation.
You will be generating interest having consultative conversations following up on enquiries coming into the business alongside interest from events and webinars.
There is no cold calling involved this is an extremely exciting and unique role all clients you will be speaking with will have a prior relationship in place!
If you have previous contact centre/sales experience or hold the right transferable skills we would love to hear from you!
The Successful Applicant
Previous contact centre/sales experience however the business can be open and will look at transferable skills
Excellent communication skills and a confident telephone manner
Able to build and maintain excellent working relationships
Resilient and a positive can do attitude
An excellent team player
What\'s on Offer
Salary of £34000+ monthly bonuses+ reputable financial services business+ central location in Newcastle+ full training provided+ excellent progression and development+ exceptional benefits package+ great progression and development+ flexible and hybrid working+ no shift patterns or weekends+ immediate interview
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.