About Us
At Jigsaw, we’re on a mission to transform the way professional services and financial institutions work. We do this by helping our clients organise, visualise and use their data (think Figma or Canvas but for the ‘City’). Our clients include the world’s biggest consultancies, leading financial institutions and top law firms.
Jigsaw was founded by two seasoned entrepreneurs, Stephen and Travis. This is their second venture together; their first was acquired by a US private equity firm and went on to become a billion-dollar company and a household name in professional service firms across the world. Jigsaw is now on a growth trajectory few Series A companies achieve - putting us in the top quartile SaaS companies globally. Today we proudly serve thousands of users from nearly two hundred businesses worldwide, who love our products and use them every day.
But we’re only getting started! We have ambitious goals and we’re looking for talented people to help us achieve them.
Why join us?
We're not about the corporate grind; instead, we thrive on creativity, enthusiasm, and a touch of humour to make magic happen.
We hire people with high ownership and a bias for action. Then we trust and empower them to do their best work.
Role Overview:
This is not just a job. If you are motivated, enjoy working in a dynamic team environment and would like to be part of revolutionising business design, we’d like you to join us on our mission.
Jigsaw is seeking a talented and experienced Design Lead to join our growing team. You will play a critical role in shaping the team that builds the user interface and user experience of our design tool, ensuring that legal, accounting and other professionals can efficiently visualize complex legal structures, processes, and relationships.
You'll get to...
As a Design Lead at Jigsaw, you will take on a critical leadership role in shaping the team that builds user experience and interface of our innovative design tool. This tool helps legal, accounting, and other professionals visualize complex legal structures, processes, and relationships with precision and ease. Your leadership will directly influence how users engage with and solve complex problems, making their jobs more efficient. You will guide your team to deliver impactful, user-centered designs while ensuring alignment with Jigsaw’s overall product strategy. Your responsibilities will include:
- Lead and Inspire the Design Team: Take charge of a dynamic team of designers, guiding them to create intuitive, user-centric interfaces that simplify complex legal concepts. Foster a culture of innovation, creativity, and continuous improvement while providing mentorship, feedback, and professional development opportunities to ensure team growth.
- Mentorship & Development: Serve as a coach and mentor, cultivating a psychologically safe environment that encourages open communication, creative experimentation, and a diversity of thought. Provide actionable feedback that nurtures both the skills and confidence of your team members.
- Strategic Vision & Execution: Define and drive the design strategy by translating high-level product goals into actionable, prioritized design plans. Break down complex challenges into clear, manageable tasks, ensuring timely delivery of high-quality design solutions aligned with Jigsaw's vision.
- Cross-functional Collaboration: Collaborate closely with product managers and engineers to align on project goals and ensure design solutions are not only user-friendly but also technically feasible. Lead and facilitate design reviews and usability testing, iterating based on feedback to refine and enhance the product experience.
- Ownership of Design Direction: Oversee the creation of wireframes, prototypes, and high-fidelity designs, ensuring they align with Jigsaw’s design language and brand identity. Take ownership of the design process from ideation through to final implementation, ensuring consistency and quality across all touchpoints.
- Team Empowerment: Provide leadership that empowers your team to tackle challenges creatively while maintaining a high standard of quality. Establish clear goals for the team and regularly assess progress and offer guidance to keep projects on track.
- Continuous Improvement: Stay on top of industry trends, design best practices, and emerging technologies in the legal tech space. Foster a culture of innovation within your team and ensure Jigsaw's design practices remain cutting-edge and aligned with user needs.
- Design Documentation & Quality Assurance: Lead the development and maintenance of comprehensive design specifications, style guides, and design assets to ensure smooth and consistent implementation across development cycles. Ensure designs are effectively communicated and seamlessly executed.
You'll need...
- Extensive Design Experience: At least 7 years in product design, with a robust portfolio demonstrating your ability to manage complex design projects, break down broad objectives into actionable tasks, and successfully deliver results. Your experience includes leading design teams and guiding them to meet business and user needs effectively.
- Leadership & Team Management: Proven experience managing and mentoring design teams, with a track record of inspiring creativity, maintaining a high standard of quality, and fostering professional growth. As a leader, you motivate your team to exceed expectations while cultivating a positive, collaborative culture.
- Design Expertise: Proficiency with design tools like Figma, Sketch, or Adobe XD. Strong problem-solving capabilities and an understanding of UX and accessibility best practices. You are adept at guiding your team through challenging design problems and ensuring solutions are both user-centered and feasible.
- Effective Collaboration: Exceptional communication skills, with the ability to present and justify design decisions to both internal teams and stakeholders. Experience working with cross-functional teams to align on priorities and drive strategic initiatives forward.
- Strategic Thinking: Strong strategic thinking and the ability to balance big-picture vision with tactical execution. Experience breaking down complex design challenges into manageable components and keeping your team aligned toward common objectives.
- Industry Knowledge: Familiarity with the legal tech space is advantageous but not required. You should have a keen interest in learning about legal technology and its impact on users.
You’ll thrive in this role if…
You are a strategic leader with a love for all things design who balances visionary thinking with tactical execution. You excel in fostering team growth and creating an environment that encourages experimentation and innovation. You are passionate about guiding a team to design exceptional user experiences that simplify complex systems, and you thrive in collaborative, cross-functional settings. You are driven by results, capable of navigating setbacks, and take pride in mentoring others to achieve excellence.
Compensation Range: £85K - £100K