puestos de Demand en Gran Bretaña

Santander is evolving into a technology‑driven organisation, and we need professionals who can drive customer‑centric transformation at a high level. This role is based in Milton Keynes and focuses on delivering the long‑term vision for the management of the CIO Domains while managing the current project landscape and change pipeline.

THE DIFFERENCE YOU MAKE

In this strategic role you’ll deliver the long‑term vision for the management of the CIO Domains, manipulating the current project landscape and change pipeline. You will also act as the bridge between the Business and Technology domains to guide delivery priorities, technology choice and overall direction, so that Customer and Business outcomes are exceeded.

• Understand and appreciate the Santander UK Technology stack and near‑term demands, translating this into business integration and planning outcomes to realise customer benefit.
• Visualise, report and communicate current and medium‑term business demands forged by building and maintaining relationships with all CIO leads.
• Use technology to simplify day‑to‑day operations and delivery, while contributing to the wider business vision and identifying opportunities for IT efficiencies.
• Recognise and report on the KPIs for core service provision, highlighting trends and opportunities for improvement.
• Act as the bridge between Business and Technology domains to guide delivery priorities, technology choice and overall direction to exceed customer expectations.
• Understand the CIO Domains pipeline of projects and assist the CIO domains to deliver on their current IT projects, acting as an escalation point into IT Infrastructure.

The following requirements represent the knowledge, skills and abilities essential for success in this role.

• Broad experience as a Technologist with deep knowledge of how infrastructure and operations pervade all business delivery and value realisation (Required).
• Prior experience operating at the forefront of the Infrastructure, Operations and End User Technology team, providing the intersection between Technology and Business (Required).
• Planning and forecasting technology to realise business goals with practical, pragmatic approaches (Required).
• Risk appetite understanding, managing and mitigating to ensure value is derived from deliveries that meet both Technology and Business demands (Required).
• Sound financial planning and forecasting with exposure to third‑party suppliers, using budgets wisely (Required).
• Programme Management experience with a strategic, leadership‑driven approach to managing IT infrastructure‑related projects (Required).
• Prior experience in Pre‑Sales or Business Development roles driven from a Technology response to Business challenges (Preferred).
• Consulting experience in the retail financial services industry focused on Technology delivery with transformation as a key driver (Preferred).
• Current industry knowledge of hybrid on‑prem and cloud approach (Preferred).
• Prior exposure to Service Management functions across traditional on‑prem and cloud base infrastructure estate (Preferred).

• Degree in a relevant field (e.g., IT, Cybersecurity, Computer Science, or equivalent experience) – Preferred.
• Languages – Spanish (Preferred).

• Deep knowledge of infrastructure and operations in business delivery and value realisation – Required.
• Experience at the intersection of Technology and Business, especially in Infrastructure, Operations and End User Technology – Required.
• Programme management experience, especially with IT infrastructure‑related projects – Required.
• Financial planning and forecasting, including exposure to third‑party suppliers – Required.
• Understanding of risk appetite and risk management in technology deliveries – Required.
• Pre‑sales or business development experience from a technology perspective – Preferred.
• Consulting experience in retail financial services, especially with technology transformation – Preferred.
• Knowledge of hybrid on‑prem and cloud infrastructure approaches – Preferred.
• Service management experience across traditional and cloud infrastructure estates – Preferred.

• Strong stakeholder management and relationship‑building skills – Required.
• Excellent communication and reporting abilities – Required.
• Strategic thinking and planning – Required.
• Leadership and influence – Required.
• Problem‑solving and analytical skills – Required.
• Adaptability and openness to innovation – Required.
• Financial acumen – Preferred.

• 30 days' holiday plus bank holidays, increasing to 31 days after 5 years of service, with the option to purchase up to 5 contractual days per year.
• £6,000 car allowance per year.
• Company‑funded individual private medical insurance.
• Protection for you and your family – company‑funded death‑in‑service benefit, income protection insurance, and access to discounted life assurance and critical ill health cover.
• Share in Santander’s success through share plans.
• Access to staff versions of Santander products with no fees and many other deals and discounts.
• Competitive rewards reflecting the real impact you make and the value you bring.
• Wellbeing support across physical, mental, social and financial pillars – apps, discounted gym access, weekly online classes, flexible healthcare and mental health support.
• Family leave, childcare options and tailored wellbeing support across all life stages.
• Volunteer time and opportunities to give back to community.
• Global growth opportunities to shape careers and explore international networks.

At Santander, we are committed to equal opportunities and an inclusive culture. We welcome candidates of all ages, genders, disabilities, civil status, race, religion and sexual orientation. All recruitment processes are accessible, fair and welcoming.

Right to work in the UK is mandatory. We will not proceed with applications from candidates without the legal right to work in the UK. Visa sponsorship may not be provided.

If this role interests you, please apply. Should you need any assistance throughout the recruitment process, feel free to contact us at resourcing@santander.co.uk.