Soul Community Planet (SCP) was born out of a vision to make the world a better place by serving those who value personal wellness (Soul), social good (Community), and the environment (Planet). SCP provides hand-crafted venues comprising hotels, coworking, restaurants, and fitness. For those who believe in the power of healthy living, kindness toward others, and compassion for the planet, welcome to SCP.
The SCP brand and culture are founded on the core values of Soul Community Planet: Healthy, kind, and green. With a growth mindset and a kindness focus, the new team member/candidate will exemplify and practice the SCP culture alongside the SCP community.
The Role
As a master mixologist; part artist, part mad scientist, you are a team player, always working in tandem with guests and restaurant staff. You thrive in a fast-paced environment and enjoy being kept on your toes. You are a natural-born listener and inquirer who can pick up on all subtle and not-so-subtle needs of each potential, current, and returning guest. You have an uncanny way of reading minds, anticipating guest needs, responding to and acknowledging all guests as they sit, and making fabulous drinks to request.
Responsibilities
- Anticipate guests' needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
- Maintain positive guest relations at all times. Resolve guest complaints to over-the-moon satisfaction.
- Adhere to Hotel requirements for guest and team member accidents or injuries and in emergency situations.
- Continuously promote sanitation, safety, and security efforts.
- Greet guests and introduce them to menu options and items.
- Plan drink menus and inform customers about new beverages and specials.
- Take orders from guests or other wait staff as required.
- Maintain and clean the bar area and bar equipment.
- Select and mix ingredients, garnish glasses, and serve beverages to customers.
- Check identification to ensure customers are of legal age to purchase alcohol.
- Take inventory and order supplies to ensure the bar and tables are well-stocked.
- Handle cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register.
- Have a thorough understanding of state liquor laws; always ensuring guests are of legal drinking age, and preventing over-serving according to the law.
- Report all accidents and breakages to the F&B Manager or Executive Chef in charge.
- Adhere to relevant Food Safety Hygiene standards.
- Remain up to date on current safety issues to ensure compliance with all health and safety regulations.
- Work in a safe manner and abide by OSHA regulations and the Hotel's policies in regard to accident and incident reporting procedures.
- Inspect, plan and ensure that all materials and equipment are in complete readiness for service.
- Maintain knowledge of correct maintenance and use of equipment.
- Comply with all departmental policies, service procedures, and standards.
- Other duties as assigned.
Who You Are
- Must be a United States citizen or possess a valid work permit.
- Must be able to work in a fast-paced environment with urgency and empathy.
- Valid Driver's License.
- 1 year of bartending experience.
- Availability to work weekends and Holidays as needed.
- Positive Customer-first attitude.
- Proactive problem-solver and process-improver.
- Organized and detail-oriented.
Compensation
For Full-Time (Hourly): $18.00 per hour plus tips for US-based applicants, with opportunities for advancement and professional growth within F&B or hospitality. The hourly range may include several levels applicable to the position. The final hourly rate will be based on several factors: level, relevant prior experience, skills, and expertise. This range only includes the hourly rate, not benefits.
Benefits & Perks of Joining Us:
- Flexible Time off Policy and holiday pay for working Company-wide Holidays.
- Health Insurance options include Medical, Dental, Vision + More.