Technical jobs in Canada

Not just a job, but a career. Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries. Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About The Team

Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

Support KBC’s R&D organization in the consistent execution of scaled agile delivery by maintaining and continuously improving agile ways of working, delivery visibility, and the supporting toolchain (primarily Atlassian Jira and Confluence). Partner with R&D team leads to enable reliable sprint/iteration mechanics, transparent flow of work, and clear cross-team coordination to support predictable delivery of releases and commitments.

Support internal efficiency acceleration through artificial intelligence by supporting Microsoft 365 Copilot adoption across R&D and beyond. Identify, qualify, and prioritize high-value productivity use cases; enable end users through training, coaching, and support; and develop targeted no-code/low-code solutions (including Copilot Studio agents) that improve how teams plan, execute, communicate, and report work.

• Provide day-to-day support for Scrum/agile process maintenance: backlog hygiene, dependency tracking, impediment escalation, and coordination of cross-team work.
• Administer and improve Atlassian Jira and Confluence to support R&D delivery (projects, boards, workflows, issue configuration, permissions, dashboards, filters, automations, templates).
• Own Jira “run operations”: user onboarding/offboarding, access and role management, configuration requests intake, troubleshooting and triage, and vendor/support escalation when needed.
• Maintain release visibility artifacts (release views, delivery health metrics, flow/throughput reporting) and provide actionable insights to improve predictability, quality, and efficiency.
• Facilitate issue analysis, risk identification, and mitigation support; coordinate course-of-action discussions and help teams adjust plans when constraints, priorities, or dependencies change.
• Drive Microsoft 365 Copilot adoption and value realization: develop and deliver role-based training, office hours, guides, and “day-in-the-life” examples
• Support AI use case analysis and prioritization: gather requests, map to outcomes, define success metrics, and track adoption/impact; partner with stakeholders to remove blockers (data readiness, permissions, process changes).
• Build and maintain advanced AI solutions using Copilot Studio: design and publish agents, ground them in approved knowledge sources, validate outputs, monitor usage, and manage updates through a controlled lifecycle.
• Create and maintain high-quality documentation, templates, and standard operating procedures for agile delivery practices, Jira/Confluence usage, and Copilot/agent enablement to support scalable self-service.

• Solutions Analysis - Analyze specific problems and issues to find the best solutions. Solutions could be technical or professional in nature.
• Data Collection and Analysis - Conduct research using primary data sources, and select information needed for the analysis of key themes and trends.
• Documentation and Backup - Create and maintain technical and/or user documentation to a high standard, and back up files to ensure instant recovery if problems occur.
• Document Preparation - Organize and prepare complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for special reports.
• Operational Compliance - Identify, within the team, instances of noncompliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these instances and escalating issues as appropriate.
• Personal Capability Building - Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

• Manages Complexity – Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, quickly determines the most critical data and focuses analysis there; recognizes even subtle symptoms that indicate problems; probes deeply for root causes; uses systematic problem-solving methods, well.
• Collaborates – Builds partnerships and works collaboratively with others to meet shared objectives. For example, readily involves others to accomplish goals; stays in touch and shares information; discourages "us versus them" thinking; shows appreciation for others' ideas and input.

• Computer Skills - Works at an advanced level to understand and effectively use standard office equipment and standard software packages to support business processes. Typically works independently and provides guidance.
• Data Collection and Analysis - Works with full competence to determine and analyze trends from data that is collected to assist in compiling reports that will help in decision-making. Typically works without supervision and may provide technical guidance.
• Analyze Current State/AS-IS State - Works with full competence to understand business context, needs, rules, and architecture, as well as organizational structure, cultures, capabilities, and processes to document the current state of processes and the business. Typically works without supervision and may provide technical guidance. Analysis skills , Process modeling/mapping
• Data Control - Works with full competence to acquire, organize, protect and process data in order to fulfill business objectives. Typically works without supervision and may provide technical guidance.
• Define Future State/TO-BE State - Works with full competence to envision and document the future state of processes and products by identifying the solution scope, potential value of the future state, and the changes to the process, products, organization infrastructure, capabilities, and technology necessary to achieve the desired future state. Typically works without supervision and may provide technical guidance. Analysis skills
• Numerical Skills - Works with full competence to understand numerical concepts and use them to carry out mathematical operations e.g. in order to analyze reports. Typically works without supervision and may provide technical guidance.
• Verbal Communication - Works with full competence to express ideas, request actions, formulate plans, & policies by means of clear and effective verbal communications. Typically works without supervision and may provide technical guidance.
• Adaptive Mindset - Works with full competence to shift into and out of a mental mindset associated with assessing the facts and circumstances of the current situation and/or environment, and making the appropriate/innovative adjustments to thinking and work habits to thrive in any scenario. Typically works without supervision and may provide technical guidance. Adapts existing tools and techniques to existing situation , Adapts to changing goals / objectives , Entrepreneurial spirit , Focuses on simplicity when addressing the customer
• Analyze Alternatives and Recommend Solutions - Works with full competence to analyze potential solutions and create recommendations based on the expected benefits, costs, and overall value of the solution for key stakeholders. Typically works without supervision and may provide technical guidance. Alternatives generation , Observation
• Business Case Contribution - Works with full competence to interpret, contribute to, or lead business case creation with client departments to quantify current costs, justify project investment, and identify the return on investment. Typically works without supervision and may provide technical guidance. Analysis Skills , Business Cases , Cost Benefit Analysis , Make (Build) or Buy Analysis , Risk Analysis
• Business Requirements Analysis - Works with full competence to express user needs in terms of business requirements, identify current capability of the business to deliver, conduct build or buy analyses, and recommend preferred approach. Typically works without supervision and may provide technical guidance. Analysis Skills , Determine acceptance and evaluation criteria , Focus groups , Observation , Prioritization
• Commercial Acumen - Works with full competence to use understanding of the business environment and objectives in developing solutions. Typically works without supervision and may provide technical guidance.
• Customer-Focused Approach - Works with full competence to orient the organization around delivering to the key needs of customers. Typically works without supervision and may provide technical guidance. Collaborates with customers , Elevates partner insights , Keeps customer at center of sale , Uses common terminology
• In-Depth Questioning - Works with full competence to probe and explore complex subjects thoroughly, extracting comprehensive information through insightful questioning to enhance understanding and decision-making processes. Typically works without supervision and may provide technical guidance. Differentiates between complaining and a desire for action
• Perform Gap Analysis - Works with full competence to conduct gap analysis between current and future states to identify components of the overall change strategy. Typically works without supervision and may provide technical guidance. Analysis skills
• Planning and Organizing - Works with full competence to plan, organize, prioritize and oversee activities to efficiently meet objectives. Typically works without supervision and may provide technical guidance.
• Questions Strategically - Works with full competence to employ purposeful and insightful questioning techniques to gather targeted information, promote critical thinking, and guide decision-making processes strategically. Typically works without supervision and may provide technical guidance. Probes to uncover and develop needs , Probes to uncover dissatisfaction , Seeks alignment between needs and solutions
• Requirements Elicitation and Facilitation - Works with full competence to lead facilitated sessions for requirements elicitation, focus groups, and user acceptance testing. Typically works without supervision and may provide technical guidance.

• Bachelor’s Degree in a scientific, technical, or engineering field, or equivalent level

• 3+ years’ experience supporting software delivery in a technical/R&D environment (business analysis, delivery enablement, agile coordination, project/program support, or similar).
• Proven experience supporting Scrum/agile delivery practices across one or more teams, including facilitation and continuous improvement of team cadence and flow of work.
• Hands-on experience administering and configuring Atlassian Jira and Confluence (boards, workflows, issue types/fields, permissions, dashboards, reporting, and automations); Jira administration experience strongly preferred.
• Demonstrated experience enabling adoption of productivity tools and ways of working through training, coaching, communications, documentation, and ongoing user support across distributed teams.
• Familiarity with Microsoft 365 Copilot capabilities and practical use cases (Outlook/Teams/Word/PowerPoint/Excel), including prompt engineering patterns and value measurement.
• Experience building or supporting no-code/low-code AI solutions, preferably with Copilot Studio (agents, conversation design, knowledge grounding, publishing, and lifecycle management); Power Platform familiarity is an asset.
• Experience working with distributed virtual teams
• Preferably Oil and Gas Industry experience

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

Are you being referred to one of our roles? If so, ask your connection at Yokogawa about our Employee Referral process!