In today's world, where and how you work is critical for success. Real estate is no longer just focused on footprint and costs - but delivering strategic outcomes for organizations. That is why we partner with you to craft a tailored approach that aligns with your unique goals and meets the needs and preferences of your employees.
Operating across 400 offices in 60 countries, we collaborate with the industry's top professionals, and we are supported by leading technology and research to ensure consistent results. We build enduring relationships by making our team an extension of your business aligned with your goals and committed to maximizing bottom-line performance.
What we look for
We are looking for a driven and ambitious Commercial Consultant to join our growing team in Dubai. The Commercial Consultant is required to contribute to the provision of quality services through effectively listing properties and managing the sales or leasing process in a manner that exceeds customer expectations.
Success in this position will be dependent upon the individual's ability to develop expertise in their assigned geographical area, while exceeding the sales targets as set by the company. The incumbent will be responsible for providing guidance and assistance to Sellers and Buyers in marketing, leasing and/or purchasing industrial property for the right price under the best terms. He/she will help determine clients' needs and financial abilities to propose suitable solutions. The Consultant should ideally take responsibility for preparing comparative market analysis to estimate properties' value to market the property at the best rate.
- Responsibilities of the Role
- Lead Generation
- Self-generate leads via phone calls, meetings, viewings and engaging in networking events.
- Receive company-generated leads from property portals, banners, signage and other marketing initiatives of your department.
- Ensure follow-up calls/emails are made to clients within 24 hours upon receiving a new lead assignment.
- Consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring fair and honest dealing.
- Improve networks by attending different broker events, property launches, real estate conferences, and other industry events, engaging in community and others. Active use of social media is also ideal.
- Listings
- Maintain familiarity with all commercial listings in your district or location assignment.
- Manage listings assigned by management and maintain up-to-date information by modifying the listing title, description, and/or property price when required.
- List a minimum of 20 new listings (Sales & Lease) on a monthly basis and maintain a total of 100 published listings in CRM.
- Submit complete listing documents to coordinator and monitor the listing status until published following the listing process established in the CRM (Passport, Title Deed, NOC or Sales/Leasing Permit).
- Coordinate with the company photographer for any property photo shoot requirement to ensure listing photos meet the marketing standards of the company.
- Manage property listings per portal through the intranet.
- Maximize allocation to improve marketing.
- Coordinate with the Research Department and Marketing in preparation and drafting of any building or property fact sheet.
- Documentation and Compliance
- Collect all necessary documentation associated with listing and selling/leasing property and submit them to department coordinator for processing.
- Submit complete document requirements for transfer purposes.
- Contract Management
- Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other.
- Handle RERA related leasing and sales issues and coordinate any legal requirement between buyers/tenants and sellers/landlords.
- Review leasing agreements, Sales MOUs, Sales Purchase Agreements, Addendums, and other relevant contracts drafted by department coordinator prior to sending them to clients for signing.
- Arrange contract signing appointment with both the Seller/Landlord and Buyer/Tenant.
- Invoicing and Fee Handling
- Issue acknowledgment receipt for any cash or cheque payments received from the client.
- Submit payment cheques or transfer slips to coordinator for final verification and submission of payments to Finance Team.
- Submit Tax Registration Certificate of the client (Company or Individual) in order to process Tax Invoice once the payment has cleared into Accounts.
- Generate pro-forma invoice via Deal Module until the payment has cleared and Tax Invoice is issued by Finance.
- CRM
- Update all leads with corresponding status, sub status, activity and/or viewings conducted which-ever is applicable.
- Consistently update listing information to improve marketing.
- Log and track all viewings and activities through CRM Lead and Listing modules.
- Track KPI and Commission through KPI and Commission modules respectively.
- Liaise with department coordinator with any modification required to a lead, listings and/or deal.
- Register successful deal through the Deal Module and approve any deals where you are either a co-agent or internal referral.
- Reporting
- Attend team morning meetings where below will be discussed and/or reported:
- Leads received from previous day-status.
- Hot Leads or any clients closing in soon.
- Clients ready to offer.
- Complaints / Suggestions.
- Assist when required in preparing and providing various sales reports for the Head of Department.
- Generate lead, listing, viewing and activity reports through the CRM.
- Education
- Bachelor's degree in any field; MBA is preferred.
- Skills / Personal Attributes
- Ability to work independently combined with excellent interpersonal skills.
- Strong sales, negotiation and communication skills.
- Able to multitask, prioritize, and manage time effectively.
- Excellent personal presentation.
- Exceptional customer service and advisory skills.
- Results-driven and self-motivated.
- Experience & Knowledge
- Good Arabic language skills are beneficial.
- A valid UAE driver's license and vehicle.
- A minimum of 3 years of relevant sales or business development experience.
- Good knowledge of UAE real estate policies and processes.
- Extensive experience in document coordination and compliance.
- Experience in using a CRM system; (Masterkey, Propspace, Oracle, other similar CRM).
- Knowledge of UAE real estate policies and processes are desirable.
- Must be living in the UAE, preferably in Dubai.