Program Specialist jobs in United Arab Emirates
Value Added Services (VAS) Program Manager, Delivery Experience, Payments, and Value Added Services
Amazon
Customer Service Program Specialist - UAE National
Amazon
Program Manager, Fulfillment Acceleration & Ops Strategy
Amazon
FBA Program Specialist UAE Nationals Only Fulfilled by Amazon MENA Stores
Amazon
Certification Program Specialist Global Market Access
UL Solutions
Discover more opportunities than anywhere else. Find more jobs nowProgram Manager Global Benchmarking Standards and Audit
Amazon
Program Manager - Salesforce
Horizontal Digital
Integration Program Manager
Experts Group International
Connect with headhunters to apply for similar jobsGlobal Selling Program Manager – MENA Growth
Souq.com FZ LLC
Oracle Program Manager
Brainlake Advertising LLC
EV Program Manager: Cross-Functional Delivery
Peergrowth Consultancy Co.
AI Technical Program Manager — Drive End-to-End AI Delivery
Halian
IT Infra Program Manager - Arabic
Intertec Softwares Pvt Ltd
Strategic Initiatives Program Manager – MENA Growth
Amazon
Program Manager UAE National Retail Operations & CX
Amazon
Program Manager UAE National Retail Business Services
Amazon
Program Manager — Agile Digital Delivery Lead
Horizontal Digital
Value Added Services (VAS) Program Manager, Delivery Experience, Payments, and Value Added Services
Job summary
A leading e-commerce company is seeking a Program Manager to oversee vendor relationships that simplify the delivery experience. This role involves collaborating with various stakeholders to enhance service adoption and customer satisfaction. The ideal candidate should have significant experience in project management and data-driven process improvements, with a good grasp of both Excel and SQL. The company prioritizes attention to detail and effective communication skills in the selected candidate.
Qualifications
- 5 years of program or project management experience.
- 5 years working cross-functionally with tech and non-tech teams.
- Advanced knowledge of Excel (Pivot Tables, VLOOKUPs) and SQL.
- Experience defining program requirements and using data to determine improvements.
Responsibilities
- Oversee vendor relationships on products that simplify DSP and Delivery Associate experience.
- Collaborate with stakeholders across procurement, finance, and other functions.
- Develop and oversee mechanisms to evaluate product health through direct engagement.
Skills
Education
Tools
At Amazon our aim is to be the most customer‑centric company on earth. Our customers experience is influenced significantly by how we fulfill and deliver orders. The DSP Value Added Services (VAS) team is part of our last mile organization that designs, launches, and manages a suite of services and vendors that enable our delivery partners (DSPs).
The VAS PM will be a single‑threaded leader responsible for overseeing vendor relationships on products that simplify the DSP and Delivery Associate experience.
You will be the voice of the Delivery Service Partners and the VAS providers; your insights will guide the priorities for the team.
Collaborate with stakeholders across procurement, finance, and other functions to support adoption and customer satisfaction of our Value Added Services.
Develop and oversee mechanisms to evaluate health and ensure the products are fit for purpose through direct engagement with the customer.
- 5 years of program or project management experience
- 5 years of working cross‑functionally with tech and non‑tech teams
- 5 years of defining and implementing process‑improvement initiatives using data and metrics
- Bachelor’s degree
- Advanced knowledge of Excel (Pivot Tables, VLOOKUPs) and SQL
- Experience defining program requirements and using data and metrics to determine improvements
- Excellent communication and analytical skills, including writing
- High attention to detail, entrepreneurial drive, and owner mentality
- 3 years of driving end‑to‑end delivery and communicating results to senior leadership
- 3 years of driving process improvements
- Experience in stakeholder management with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
- Ability to influence others and partner effectively with peer organizations and teams
- Required Experience: Manager
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process—including support for the interview or onboarding process—please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.