Computer Engineering jobs in United Arab Emirates
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American University of Sharjah
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Whiteshield
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Senior Solution Engineer
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EastNets
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United Arab Emirates University, Department of Family Medicine
Senior Solution Architect (Databricks & Energy Sector Architecture)
Talan
Associate Director for AI & Data Science, Business Strategy and Digital Transformation projects[...]
DIKTUCOM
EWS Sales Support Officer (UAE National role) | Dubai, UAE
HSBC
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Standard Chartered
IT Support
Job summary
A leading IT solutions provider in Abu Dhabi is looking for an experienced IT Support professional to manage technical support and IT infrastructure. The candidate should have over 3 years of experience and strong troubleshooting skills in hardware and software. Responsibilities include managing network devices, troubleshooting various IT issues, and ensuring smooth operations across systems. A Bachelor's Degree in IT or a related field is required, and candidates must be available in the UAE to join immediately.
Qualifications
- 3+ years of experience in an IT Support role.
- Strong hands-on experience with hardware and software.
- Ability to troubleshoot technical issues efficiently.
Responsibilities
- Provide end-to-end technical support for IT operations.
- Manage and configure network devices, including routers and switches.
- Maintain software systems, including troubleshooting Windows applications.
Skills
Education
Tools
Job Code: 053/001/271
Industry: Information Technology
Job Brief:
We are seeking an experienced and skilled IT Support professional to join the team in Dubai. The role involves providing end-to-end technical support, managing IT infrastructure, troubleshooting hardware and software issues, and ensuring smooth day-to-day IT operations across systems, networks, and devices.
- Handle service requests related to software and hardware support, including setup and configuration of new laptops and IP phones.
- Administer and manage CISCO routers, switches, access points, access control systems, servers, network printers, video conferencing devices, and security devices such as UTM and firewalls.
- Install, configure, and administer operating systems, including Windows and Windows Server.
- Provide PC hardware support, including assembly, configuration, troubleshooting of desktops, and server upgrades.
- Implement, configure, and troubleshoot network-related issues.
- Manage security-related systems and ensure system integrity.
- Troubleshoot and maintain software-related issues, including Windows and Microsoft Office applications.
- Prepare and maintain documentation, including reports, asset lists, monthly status reports, and helpdesk records.
- Install, configure, and troubleshoot printers, scanners, and related peripherals.
- Perform testing and configuration of new hardware and software systems before implementation.
- Bachelor’s Degree in Information Technology, Computer Science, Computer Engineering, or a related field.
- Minimum 3+ years of experience in an IT Support role.
- Strong hands-on experience with hardware, software, networking, and security systems.
- Practical knowledge of Windows OS, Windows Server, Microsoft Office, and networking devices.
- Ability to troubleshoot technical issues independently and efficiently.
- Candidates must be available in the UAE and able to join at short notice or immediately.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.