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Remote Systems Engineer – Post-Sales Support
Resumo da oferta
A leading enterprise software company is seeking a Systems Engineer in Mexico, Jalisco, to deliver post-sales support to customers. Your responsibilities will include troubleshooting technical issues and facilitating customer relationships. Candidates should have knowledge of Oracle products and experience in resolving technical problems. This role offers the opportunity to work independently with moderate guidance from senior engineers.
Qualificações
- Knowledge of Oracle products and one platform being supported.
- Ability to resolve moderately complex technical problems.
- Experience in providing customer support.
Responsabilidades
- Interface with customer's IT staff regularly.
- Resolve technical problems related to Oracle products.
- Provide advice to internal employees on customer situations.
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.