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Jobs at Oracle in Mexico

Systems Analyst 2-Support

Oracle

Región Centro
On-site
MXN 400,000 - 600,000
Yesterday
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Senior NetSuite Project Manager: ERP Implementations Leader

Oracle

Región Centro
On-site
MXN 400,000 - 600,000
4 days ago
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Oracle Cloud DBA & DevOps Engineer (24x7 On-Call)

Oracle

Región Centro
On-site
MXN 924,000 - 1,295,000
4 days ago
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DevOps Engineer - Autonomous Database

Oracle

Región Centro
On-site
MXN 924,000 - 1,295,000
4 days ago
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NetSuite - Senior Project Manager

Oracle

Región Centro
On-site
MXN 400,000 - 600,000
4 days ago
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Senior Principal Consultant

Oracle

Región Centro
On-site
MXN 732,000 - 1,100,000
5 days ago
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Senior NetSuite Solutions Consultant

Oracle

Región Centro
On-site
MXN 732,000 - 1,100,000
5 days ago
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Applied AI Software Engineer — Vector DB & RAG Innovator

Oracle

Región Centro
Hybrid
MXN 732,000 - 1,100,000
8 days ago
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Applied AI Software Engineer - Autonomous Vector Service

Oracle

Región Centro
Hybrid
MXN 732,000 - 1,100,000
8 days ago

Cloud Pre-Sales Architect: Drive Cloud Transformations

Oracle

Ciudad de México
On-site
MXN 732,000 - 1,100,000
9 days ago

Cloud Pre-Sales Consultant

Oracle

Ciudad de México
On-site
MXN 732,000 - 1,100,000
9 days ago

Enablement Project Manager

Oracle

Región Centro
On-site
MXN 600,000 - 800,000
9 days ago

Remote Senior Data Engineer (Big Data, AI, ML)

Oracle

Mexico
Remote
MXN 1,465,000 - 2,199,000
9 days ago

Enablement Projects Lead: Tools & AI Adoption

Oracle

Región Centro
On-site
MXN 600,000 - 800,000
9 days ago

Consulting Solution Director

Oracle

Ciudad de México
On-site
MXN 1,200,000 - 1,800,000
9 days ago

Remote Senior Data Engineer: Real-Time Big Data Pipelines

Oracle

Mexico
Remote
MXN 1,465,000 - 2,199,000
9 days ago

Strategic Solutions Director - Enterprise IT

Oracle

Ciudad de México
On-site
MXN 1,200,000 - 1,800,000
10 days ago

Cloud Incident Manager – AMERICAS Service Desk L2

Oracle

Región Centro
On-site
MXN 40,000 - 60,000
15 days ago

CSS Incident Manager – AMERICAS Service Desk

Oracle

Región Centro
On-site
MXN 200,000 - 400,000
15 days ago

Cloud Services Engineer

Oracle

Región Centro
On-site
MXN 700,000 - 900,000
15 days ago

Oracle EPM Support Analyst – EPBCS, FF

Oracle

Región Centro
On-site
MXN 550,000 - 917,000
17 days ago

Remote Senior AI/Big Data Engineer

Oracle

Mexico
Hybrid
MXN 1,294,000 - 1,665,000
19 days ago

Senior Software Engineer in Test

Oracle

Región Centro
Hybrid
MXN 739,000 - 1,110,000
21 days ago

Senior Data Engineer – AI Data Platform (OCI Lakehouse)

Oracle

Ciudad de México
On-site
MXN 700,000 - 900,000
29 days ago

Program Manager 4-ProdDev

Oracle

Mexico
On-site
MXN 200,000 - 400,000
29 days ago

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Systems Analyst 2-Support
Oracle
Región Centro
On-site
MXN 400,000 - 600,000
Full time
Yesterday
Be an early applicant

Job summary

A leading enterprise software company is seeking a Systems Engineer in Mexico, Jalisco, to deliver post-sales support to customers. Your responsibilities will include troubleshooting technical issues and facilitating customer relationships. Candidates should have knowledge of Oracle products and experience in resolving technical problems. This role offers the opportunity to work independently with moderate guidance from senior engineers.

Qualifications

  • Knowledge of Oracle products and one platform being supported.
  • Ability to resolve moderately complex technical problems.
  • Experience in providing customer support.

Responsibilities

  • Interface with customer's IT staff regularly.
  • Resolve technical problems related to Oracle products.
  • Provide advice to internal employees on customer situations.
Job description

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

Qualifications

Career Level - IC2

Responsibilities

As a Systems Engineer, you will interface with the customer's IT staff on a regular basis. Either at the client's site or from a remote location, you will be responsible for resolution of moderately complex technical problems related to the installation, recommended maintenance and use and repair/workarounds for Oracle products. You should have knowledge of some Oracle products and one platform that is being supported. You will be expected to work with only general guidance from senior engineers and management and, in some areas may work independently.

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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