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Senior Oracle Fusion Support Specialist
Descripción de la vacante
A leading software company is seeking a Support Analyst based in Mexico, Jalisco to troubleshoot and resolve complex technical issues. The ideal candidate will have 3-8 years of experience in functional domains like General Ledger and Tax Management, alongside strong problem-solving and customer service skills. The position promotes significant customer interaction, requiring excellent English communication skills and a commitment to ongoing learning and development.
Formación
- 3 to 8 years of experience in relevant functional domains.
- Strong command of spoken and written English.
Responsabilidades
- Troubleshoot and resolve complex techno-functional problems.
- Provide customer service at both technical and functional levels.
- Interact directly with customers and take ownership of issues.
Conocimientos
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.