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A leading global credit intelligence provider is seeking a Data Support Developer in the UK to provide front-line support during European trading hours. You will develop tools and scripts for monitoring and reconciling client data while collaborating with both the development and project management teams. This role requires at least two years of Python experience, strong Excel skills, and the ability to troubleshoot support issues effectively. Join a culture that values growth and inclusion, advancing your career in a dynamic environment.
Octus is a leading global provider of credit intelligence, data, and analytics. Since 2013, tens of thousands of professionals across hedge fund, investment banking, management consulting, and law firm verticals have come to rely on Octus to make better, faster, and more confident decisions in pace with the fast-moving credit markets.
For more information, visit: https://octus.com/
Octus hires growth-minded innovators and trailblazers across the globe to drive our business and culture. Our core values – Action Oriented, Customer First Mindset, Effective Team Players, and Driven to Excel – define an organizational ethos that’s as high-performing as it is human. Among other perks, Octus employees enjoy competitive health benefits, matched 401k and pension plans, PTO, generous parental leave, gym subsidies, educational reimbursements for career development, recognition programs, pet-friendly offices (US only), and much more.
The Data Support Developer is responsible for the day-to-day data support of the Sky Road Product Suite. They will be responsible for front-line (Tier-1) support of all Sky Road clients and processes during European trading hours, Tier-1 and Tier-2 support of client data questions and issues, and developing scripts and tools to facilitate monitoring, alerting, and reconciliation of client data and processes. The client support team is the front line of support to all Sky Road clients. The Data Support Developer will communicate with the development team on support issues that require escalation. They will also work with the project management team to assist with the onboarding of new clients and to understand new client workflows to facilitate support. The Data Support Developer will also assist with the QA testing process of data workflows during client onboarding and releases.
The Sky Road technology team consists of front-end developers, server-side developers, and data developers. The technology teams closely collaborate with each other, the client services team, and senior management to deliver the latest features into the Sky Road products. This role will ensure the client’s experience is a success.
Octus is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, pregnancy, veteran status, or any other legally protected status. We strive to create an inclusive and diverse work environment where all individuals are valued, respected, and treated fairly. We believe that diversity enriches our workplace and enhances our ability to innovate and succeed.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.