Maintenance jobs in United Kingdom

You will need to login before you can apply for a job.

View more categories View less categories Sector Banking and Financial Services Role Professional Contract Type Permanent Hours Full Time

About this role

About Client Experience

Our mission within the Client Experience (CX) organization is to make it easier for clients to do business with BlackRock, making service so simple it becomes a source of alpha. We are organized across 4 key pillars:

1. Client Experience Delivery, client-facing teams orchestrating all aspects of service delivery, and onboarding teams bringing new business onto our platform,

2. Wealth, differentiated capability for both Whole Portfolio and Wealth clients & products, respectively,

3. Client Experience Operations, core client operations teams driving reporting, billing, and onboarding due diligence across the globe, and

4. Client Experience Transformation, accelerating progress towards our CX mission via research and driven insights, analytics, marketing, business and organisational change.

Role Overview:

The Dynamics Solution Center sits within the CX Transformation pillar. We are seeking a highly organized and collaborative Microsoft Dynamics Solutions Architect. In this exciting role, you will craft the technical solutions according to customer requirements, build proofs of concept to play back designs to the business, provide the knowledge and recommendations for the development of the application as well as supporting ongoing stability and maintenance of the system. You will be supporting solutioning and partnering with MSFT to identify the best ways to use the platform to meet evolving business needs and leverage new Out of the Box MSD functionality. Additionally, you will collaborate across the Microsoft Dynamics team to review configuration, data migration, and integration and supervise releases and vital platform stability work, as well as support/design integrations with additional systems, partnering with other technology teams as needed.

Role Responsibilities:

• Conduct discovery sessions with clients and the Dynamics team and translate business/technical requirements into well-architected solutions.
• Build high level solution designs and conceptual architectures supported with technical presentations.
• Build proof of concept working designs to illustrate a proposed solution.
• Collaborate with Product, Sales and Service users to craft and convey clear, impactful and engaging messages that tell a comprehensive story.
• Demonstrate, deepen and evolve your expertise with a focus on staying relevant on business trends, new technologies and competitor landscape.
• Collaborate with Microsoft Dynamics 365 Functional Consultants, Technical Architects, clients, business teams and engineering teams including developers, testers and PMO to deliver a quality product and implementation.
• Advise on sophisticated MS Dynamics 365 business cases, suggesting creative workarounds.
• Lead and deliver through the lifecycle of Dynamics 365, estimating effort, resources and implementation timelines.
• Craft and integrate business processes and data flows.
• Partner with third parties to accelerate functionality development in MSD.

Required Skills and Qualifications:

• Bachelor's Degree.
• Strong understanding of software development principles and best practices.
• 10 years of experience working in Agile development environment.
• Microsoft Dynamics 365 CRM, Power Platform (Apps and Automate).
• Experience balancing multiple environments, instances of MSD and deployments.
• Ability to convey technical solutions in business terms.

Preferred Skills and Qualifications:

• Stakeholder management.
• Copilot Studio.
• Financial Management experience.
• Experience of establishing and supporting a citizen development model and working with third parties on development.

Our benefits

To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model

BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock.

About BlackRock

At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress.

This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock

BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.