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A leading mental health organization in Welwyn Garden City is seeking an experienced Deputy Community Manager to oversee the Early Memory Diagnosis and Support Service. This role involves managing staff, ensuring high quality care, and delivering assessments for service users suspected of dementia. The ideal candidate will have a degree, relevant nursing or social work qualifications, and experience in leadership and management. Competitive salary and development opportunities are included.
Go back Hertfordshire Partnership University NHS Foundation Trust
The closing date is 01 March 2026
We have an exciting development opportunity for an experienced Mental Health Nurse/ Social worker/Occupational Therapist on secondment post for a year to join our established Early Memory Diagnosis and Support Service as Deputy Community Manager. You will be part of the countywide Early Memory Diagnosis and Support Service. You will be delivering leadership support to the innovative new model of community service to deliver memory assessment and support for service users.
To work in collaboration with the Operational Manager, to ensure the highest standards of practice and service delivery. To provide day to day management, leadership, and supervision to a multi- disciplinary EMDASS team.
The Deputy Community Manager will manage nurses, administrative staff, ensuring that the needs of service users are met through the effective deployment of these staff.
The Deputy Community Manager will contribute at a local level to the development and implementation of policies and procedures.
The Deputy Community Manager may on occasion deputise for the Operational Manager in his or her absence, as agreed with the Service Line Leader.
The Deputy Community Manager will ensure, in collaboration with other professional colleagues that professional practice meets standards as set by HPFT and/or professional statutes and bodies.
The post of Deputy Community Manager will be based in Rosanne House, Welwyn Garden City and will be providing leadership support to North and Southwest part of Early Memory Diagnosis and Support Service. The post holder will support the other Deputy Community Manager and the Operational Manager in the day to day operational management of North and Southwest emdass team. The post holder will be working together with the multi-disciplinary team to deliver a high standard of care and remains complaint with MSNAP Accreditation. The post holder is responsible for fostering a friendly and supportive team, and staff development is a priority. By taking this post you will have a Personal Development Plan and regular supervision to support this.
Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality Commission
Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Welcoming. Kind. Positive. Respectful. Professional.
To plan, prioritise and manage the delivery of pre-diagnostic support, memory assessment, diagnosis, treatment and post-diagnostic support to service users suspected with dementia within Hertfordshire, including overseeing referrals and ensuring that there is an even and appropriate distribution of work across the team.
To oversee referrals and the allocation of service users to workers, ensuring that caseloads are monitored, and managed.
To ensure that there are adequate staff numbers organised appropriately around service user needs and to incorporate this into rota planning.
To ensure that risks relating to service users, unmet needs and to the work environment are assessed and managed appropriately, ensuring that all team members know and understand their role in risk management.
To provide operational supervision and make arrangements for appropriate professional and clinical supervision to be available to all team members.
To implement and monitor relevant operational policies and protocols, team systems and processes for the effective operation of his/her team.
To ensure quality of care standards and procedures which support the Hertfordshire Partnership NHS Trust strategy and the standards are maintained to high standard to remain compliant with MSNAP accreditation standards.
To monitor the waiting list and ensuring that the teams activities are targeted to service users, fulfilling the agreed criteria.
To ensure the continued professional development of all team members through annual Personal Development Plan.
To maintain the their own professional registration and development.
In collaboration with the Service Line Leader, to undertake the timely recruitment selection, appointment, and induction of team members.
To manage the delegated team budget with respect to operational and service delivery costs.
To effectively manage all aspects of the teams time i.e. Duty Rota, Time worked, Annual Leave via the E Roster system.
To monitor and manage, in conjunction with the Operational Manager, all staff sickness and absences.
To act for or on behalf of the Operational Manager as required from time to time in accordance with local agreements
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Hertfordshire Partnership University NHS Foundation Trust
£50,008 to £56,908 a year per annum, pro rata (inclusive of 5% HCAS)
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.