Claims jobs in United States

Markel Corporation London, United Kingdom

The Wholesale Claims Governance Manager role involves working closely with the entire claims team across various locations to deliver a robust claims governance framework. This includes providing critical input and guidance to the Claims Leadership Team on governance-related matters and leading key regulatory relationships and internal service requirements. The role also entails ensuring compliance with claims standards, managing the year-end financial audit process, and overseeing regulatory changes impacting the claims team.

Who we are:

Business Unit overview:
The Claims department seeks to be market-leaders in the provision of an efficient, cost-effective and professional service to our brokers and clients. Our vision is to be the most customer centric, nimble and value adding claims team in the market. We strive to be pro-active and flexible in the management of claims whilst maintaining our integrity. The claims team works collaboratively alongside the underwriting function in order to facilitate close communication and exchange of ideas and is an integral part of the product and customer service delivered to our clients.

The Wholesale Claims team manages both company market and Lloyd's of London claims from three primary locations (London, Singapore, Australia), and emanating from three core divisions; Marine & Energy, PFR & Cyber, and Specialty. The Wholesale division writes in excess of $1.6bn GWP with a goal to grow to over $2bn GWP by the end of 2025. The claims team is highly regarded within the wholesale market winning multiple awards for its leading claims service.

The Wholesale Claims Governance Manager is a new role which will work closely with the entire claims team, across all claims locations, delivering a robust claims governance framework interacting with key functions such as the Office of the CUO, Governance & Delegated, and Compliance teams. They will provide critical input and guidance to the Claims Leadership Team on all governance related matters and lead key regulatory relationships and internal service requirements.

What you'll be doing:

1. Working with the Claims Director, ensure compliance with the claims and delegated claims standards leading the annual review and attestation process.
2. Lead Lloyd's relationship management including oversight of the Claims Management Principle under the Lloyd's Principles for Doing Business framework.
3. Ownership of year-end financial audit process as well as any internal audit of the claims processes and controls.
4. Drive appropriate processes and procedures ensuring compliance with LIC claims handling guidelines