Claims Coordinator

Company Description

Founded in January 2016, Evolution Claims Management Limited is a privately owned company dedicated to building strong relationships with clients and suppliers to deliver an exceptional customer experience in claims management and building repairs.

Our core principles are centred around the customer, empowering our employees and supply chain partners to make customer-first decisions. Using cutting-edge technology, our 'Customer Connect' portal enables seamless tracking and communication for all stakeholders involved in a claim. With innovative mitigation and repair techniques, we strive to minimise customer disruption, reduce costs, and improve cycle times—supported by our expert claims handling team and a trusted national supply chain.

Role: Claims Coordinator (Hybrid – Birmingham or Remote for Experienced Candidates)

We are looking for a Claims Coordinator to join our team! This is a full-time hybrid role based in Birmingham, though we welcome applications from experienced remote candidates.

Responsibilities

1. Manage and process insurance claims efficiently
2. Communicate regularly with clients, suppliers, and internal teams
3. Analyse claims data and ensure timely, accurate resolutions
4. Leverage our 'Customer Connect' platform to track claims and resolve issues
5. Work collaboratively within a high-performing, customer-focused environment

Who We’re Looking For

We want to hear from experienced Claims Handlers who are ready to hit the ground running and make an immediate impact. If you're detail-oriented, tech-savvy, and thrive in a fast-paced environment, this could be the perfect opportunity for you!

Key Qualifications & Skills:

1. Strong claims handling experience within insurance or claims management
2. Excellent communication skills to engage with clients and suppliers
3. Proficiency in claims management software & technology
4. Analytical mindset for data-driven decision-making
5. Ability to work independently & collaboratively in a hybrid setting

Ready to Take the Next Step?

If you're passionate about delivering outstanding claims management services and want to be part of a dynamic, growing company, apply today! We look forward to welcoming you to the team.