Claims Advocate – Construction PI & Projects

Marsh & McLennan Companies; Norwich; Hybrid; GBP 30,000 - 60,000

Job description

Company: Marsh

Description:

We are seeking a talented individual to join our Specialty Construction Practice at Marsh. This role will be based in Norwich. This is a hybrid role that has a requirement of working at least three days a week in the office.

We have a new opening within the claims team within the Marsh Construction and Infrastructure Practice, where 180 colleagues service all aspects of the sector both in the UK and overseas. Progress your insurance claims career as part of a dedicated international team of 40 claims professionals who work together to deliver successful outcomes for our clients every day.

Our client base includes the world’s leading construction and engineering companies as well as Infrastructure Investment funds who are looking to expand or improve their portfolio of operational assets.

We are welcoming applicants who are seeking to develop a challenging and rewarding career as a claims professional.

What can you expect?

• To be part of a high-performance professional team which collectively delivers client solutions and strives for service excellence;
• To work with the largest and most dynamic of client portfolios in the construction insurance market;
• Long-term career development prospects, working and being trained within a market-leading global insurance broker;
• To be mentored in all aspects of the job by experienced colleagues;
• Structured learning and qualification opportunities including support to achieve industry accreditation.

We will count on you to:

• Service our clients’ needs in relation to their claims arising under their construction-related insurance covers in conjunction with claims colleagues in our client service teams.
• Liaise with Claims Executives and Claims Advisors on a range of claims including moderately complex files from start to finish as part of an expanded claims team dedicated to our Construction book of business covering the UK and overseas clients and risks.
• Build and maintain relationships with Brokers, Clients, and Markets in the construction sector to understand issues in order to resolve problems and queries and review working practices.
• Make use of available MI to monitor performance and prioritize workloads.

What you need to have:

• Claims experience, looking to develop a rewarding claims career.
• A desire to progress to work in complex claims management and advocacy in a client-facing role as part of a full-service team.
• Excellent communication and interpersonal skills.
• Negotiation and persuasive negotiation skills.
• Proficient with the usual Microsoft software packages.
• Attention to detail and the ability to work under pressure to meet strict deadlines.
• Ambition to succeed within a team environment.

What makes you stand out:

• Construction/Commercial Property insurance experience.
• CII qualification.
• An Engineering, Business or Law degree.

Why join our team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.