German Speaking jobs in Germany
German Speaking Banking Support - Digital Bank | Work In Greece
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Discover more opportunities than anywhere else. Find more jobs nowGerman Speaking Customer Care - Digital Payments | Work In Greece
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German Speaking Banking Support - Digital Bank
Job summary
A leading digital bank is seeking a German Speaking Banking Support Specialist to join their innovative team. Located in vibrant Greece, you will assist German-speaking customers with digital banking services, ensuring a positive and seamless experience. The ideal candidate possesses strong communication skills, has a banking or customer service background, and is happy to relocate. This role offers competitive monthly compensation, fully paid relocation, bonuses, and comprehensive training.
Benefits
Qualifications
- Fluency in German (both written and spoken) is essential; proficiency in English is a plus.
- Previous experience in customer service, especially in banking or financial sectors, is preferred.
- A positive attitude and the ability to thrive in a dynamic work environment.
Responsibilities
- Assist German-speaking customers with inquiries regarding digital banking services via phone, email, and chat.
- Provide clear and concise information about banking products, account management, and troubleshooting issues.
- Document all client interactions accurately in our CRM system for follow-up and quality improvement.
Skills
Tools
Join the innovative team at Mercier Consultancy MD as a German Speaking Banking Support Specialist for a cutting-edge Digital Bank! We are excited to offer the chance to work in the vibrant landscape of Greece, where you can leverage your banking knowledge and superior customer service skills to assist our valued clients.
As a key member of our support team, you will engage directly with German-speaking customers, providing them with the assistance they need to navigate their banking services and ensuring a smooth and positive experience.
- Assist German-speaking customers with inquiries regarding digital banking services via phone, email, and chat.
- Provide clear and concise information about banking products, account management, and troubleshooting issues.
- Resolve customer concerns in a timely manner while maintaining a high level of professionalism.
- Document all client interactions accurately in our CRM system for follow-up and quality improvement.
- Collaborate with internal teams to enhance the overall customer experience and streamline support processes.
- Stay informed on banking regulations and digital solutions to provide informed assistance.
Requirements
- Fluency in German (both written and spoken) is essential; proficiency in English is a plus.
- Previous experience in customer service, especially in banking or financial sectors, is preferred.
- Strong communication skills with a focus on client satisfaction.
- A problem-solving mindset with the ability to handle multiple inquiries effectively.
- Technical proficiency with digital banking tools and CRM systems.
- A positive attitude and the ability to thrive in a dynamic work environment.
- Willingness to relocate to Greece and immerse yourself in a new culture.
Benefits
- Competitive Monthly
- Fully Paid Relocation Package
- Monthly Performance Bonus
- Fully Paid Training
- Health Insurance
- 2 Extra Salaries Per Year
- And Much More...
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.